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Claims Manager
2 weeks ago
Job Description
Claims Manager
Job Summary
Seeking a highly skilled and experienced
Claims Manager
to oversee the administration of insurance and self-insurance programs. This role is pivotal in managing claims, litigation, program development, vendor relations, and data analysis to support the company's risk management initiatives. The ideal candidate will possess a strong background in claims management, litigation processes, and insurance coverage analysis.
Compensation Package
- Salary: $130,000 - $150,000 On-Target Earnings (OTE)
- Employment Type: Permanent
Responsibilities
- Manage insured and uninsured liability, property, and auto claims, including litigation, through oversight of insurance carriers and third-party claims professionals.
- Act as the primary contact for business units on claims or coverage issues and liaise with insurance carriers/claims administrators.
- Ensure proper application of insurance coverage and resolve coverage disputes with carriers.
- Provide reserving and settlement authority to adjusters and direct claims investigations to ensure proper resolution.
- Oversee litigation processes, including managing relationships with panel counsel and serving as a corporate representative at mediations and trials.
- Maintain accurate documentation of legal claims in the risk management information system (Origami) and prepare executive reports.
- Conduct claim reviews, audits, and internal investigations, and compile discovery responses.
- Analyze claims data to identify trends and recommend strategies for improvement.
- Administer employee and vendor training related to claims and risk management.
- Assist in the renewal of property/casualty insurance programs by compiling underwriting data.
- Manage special projects as assigned.
Qualifications/Requirements
- Minimum of 10 years of experience in claims management with an insurance company, TPA, or broker, including litigation management.
- Expertise in multi-line claims and insurance contract analysis.
- Strong ability to identify and address loss exposures.
- Exceptional investigative, negotiation, and communication skills (both verbal and written).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and data analytics.
- Experience with risk management information systems, such as Origami.
- Highly organized and proactive, with the ability to manage multiple tasks and deadlines independently.
- Professional designations such as CPCU, ARM, or AIC are preferred.
