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eCommerce & Shipping Supervisor

2 hours ago


Concord, Ontario, Canada Mintink® Full time

Compensation

$20.00 – $46.00 per hour, based on experience, role scope, and performance.

Position Overview

Mintink Sports Cards Inc. is hiring an eCommerce & Shipping Supervisor to oversee daily shipping operations and support the execution of accurate, timely order fulfillment across Shopify, eBay, and live-selling platforms. This role is responsible for supervising shipping workflows, coordinating team activity, and ensuring operational excellence across all outbound orders.

This is a hands-on supervisory role that combines leadership, process discipline, and execution. The successful candidate will play a critical role in maintaining shipping accuracy, meeting timelines, and supporting customer satisfaction.

Key Responsibilities

Shipping Operations & Fulfillment

·      Oversee daily shipping operations across Shopify, eBay, and live-selling platforms

·      Ensure same-day processing and carrier drop-off for outbound orders

·      Monitor order accuracy, packaging standards, and shipping timelines

Team Supervision & Workflow Management

·      Manage daily shipping team workflows including picking, sorting, packing, and shipping

·      Assign tasks, prioritize workloads, and support team productivity

·      Provide hands-on guidance to achieve zero-error shipping standards

Customer & Internal Communication

·      Review and respond to shipping-related customer inquiries across platforms

·      Coordinate with internal teams to resolve order or shipping issues

·      Escalate complex or recurring issues to management as required

Qualifications

· years of experience in shipping, logistics, or warehouse operations, with supervisory experience preferred

·      Working knowledge of Shopify, eBay, and live-selling platforms

·      Strong organizational skills and attention to detail

·      Ability to lead a team in a fast-paced environment

·      Valid G driver's license and access to a vehicle

·      Ability to lift and move packages as required

Work Structure

This is a full-time, on-site role with a variable schedule based on business needs. The role requires availability during peak shipping periods and flexibility to support operations.

Additional Information

This posting is for an existing vacancy. Mintink Sports Cards Inc. complies with all applicable Ontario employment standards and pay transparency requirements.

To Apply

Please include your resume and a brief summary of your experience or email directly to Check out our careers page