Schedule Planner

Job Posting Title

Schedule Planner (3 bilingual positions and 9 english positions)

Job Category

Workforce Analysis

Language Requirements

Bilingual Preferred / Bilingue de préférence

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

Job Grade

ATP-6

Pay Range

$ $98 677

Job Summary

Under the direction of the Manager, Schedule Optimization and Planning, the Schedule Planner develops, maintains, and optimizes work schedules and resource plans to ensure efficient operations, timely project completion, and alignment with organizational goals. As an expert in building high-quality cycles, schedules, and work cycle optimizations, the Scheduling Planner coordinates with various departments to manage workloads, forecast demands, and minimize downtime. They also provide expert guidance to managers in selecting the best Appendix D or G for their units, thereby supporting overall productivity and operational effectiveness.

Work Location: Commuting distance to one of the Area Control Centres (Gander ACC, Moncton ACC, Montreal ACC, Toronto ACC, Winnipeg ACC, Edmonton ACC or Vancouver ACC) or the Ottawa Head Office.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Language Requirements:

3 Bilingual* positions & 9 English positions*Bilingual (English and French), in accordance with Civil Aviation Regulations and or Official Languages requirements in order to either provide services to clients, the Public and or, to supervise and provide services to employees in the official language of their choice.

Key Accountabilities:

• Expertly build, recommend & develop scheduling cycles, shift patterns/rotation and complete schedules that meet operational, legal, and organizational criteria.
• Expertly build, recommend & develop optimized schedules that balance resiliency, employee fatigue limits, workload distribution, and cost containment.
• Apply a structured, methodical approach to schedule design following established scheduling philosophy and standard processes.
• Serve as a subject matter expert, advising managers on scheduling build options, work cycle optimization scenarios and on appendix options.
• Ensure compliance with labor agreements, policies, and fatigue management guidelines.
• Partner with cross-functional teams to align scheduling planning with business objectives.
• Monitor, analyze, and adjust schedules as needed to maintain efficiency and effectiveness.
• Deliver accurate, publish-ready schedules by the established deadlines, ensuring they meet operational demand, labor agreements, fatigue management requirements and any other criteria determined by the organization.
• Document and justify scheduling decisions.
• Provide evidence-based recommendations to managers, supported by scenario modeling, cost/benefit analysis.
• Act as a trusted advisor.

Job Requirements

Education:

• Successful completion of secondary school or an approved equivalent.

Experience:

• Minimum 5 years experience in shift scheduling.
• Experience using the Employee Scheduling Tool (ex: ESS).
• Experience working with various collective agreements.

Knowledge:

• Extensive knowledge of scheduling best practices, processes and principles.
• Detailed knowledge of NAV CANADA's practices and procedures that support scheduling activities.
• Extensive knowledge of collective agreements and any applicable legislation in alignment with employee scheduling.
• Strong knowledge of fatigue management limits and principles, labor and legislative rules, and scheduling best practices.
• Extensive knowledge of specialized workforce planning software (ie: ESS, Workday), as well as analytical tools (ie: Power BI, Tableau software).
• Great knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, MS Teams)

Abilities:

• Excellent written and verbal communication skills
• Ability to communicate complex scheduling issues and options clearly to managers and stakeholders.
• Strong expertise in workforce scheduling, cycle building, shift pattern building, cycle and schedule optimization and schedule arrangement determination (i.e Appendix D and G)
• Strong ability to understand and respond to business priorities and requirements.
• Organizational skills with attention to detail.
• Ability to multitask and work under pressure to meet deadlines.

Personal Suitability:

• Strong interpersonal skills.
• Strong ability to establish and maintain collaborative and positive working relationships with business partners and employees at all levels.
• Proven problem-solving skills with the ability to formulate creative ideas and solutions.

Flexible work arrangements:

• Hybrid - Eligible to request an Alternate Flex Work Arrangement.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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