Assistant Store Manager

2 weeks ago

Burlington ON LR T, Canada Ren's Pets Full time

At Ren's Pets, we're pet owners, too, so we know how important it is to find quality products to keep you and your pet happy. We are Passionate about Pets and the people they own. Visit us for more information at

Job Summary

The Assistant Store Manager supports the Store Manager in delivering Ren's vision of Best in Customer Experience. This role is responsible for leading and developing a high-performing team, ensuring operational excellence, and contributing to the achievement of sales, payroll, and inventory objectives. The Assistant Store Manager helps create an engaging store environment through strong leadership, clear communication, and a consistent focus on customer service.

Duties and Responsibilities

Under the supervision of the Store Manager, the duties and responsibilities of the Assistant Store Manager include, but are not limited to, the following:

  • Motivate team through the Ren's vision of Best in Customer Experience
  • Communicate clear expectations and hold the store team and themselves accountable to the highest standards
  • Lead and inspire an excellent customer service culture by recognizing and rewarding your team
  • Build effective relationships with peer and upper management partners
  • Participate in productive management and team meetings
  • Proactively seek to learn and grow through personal learning and development opportunities
  • Recruit, hire, develop and retain top management and sales talent for the store
  • Oversee the training and development in full-time and part-time sales staff
  • Recognize performance issues in a timely manner and partner with Store Manager to develop action plans for resolution
  • Ensure that all visual directives are executed seamlessly and within scheduled time frame and allotted payroll budget
  • Partner in store's execution of all merchandise processing and flow to the floor in conjunction with exceptional backroom standards
  • Assists the Store Manager in the execution of the store business plan that will lead the store to successfully achieve budget plans
  • Works with Store Manager to ensure budgets are met to include payroll management
  • Assists Store Manager in attaining accurate inventory levels and helps reduce shrinkage

Skills and Effort Requirements

  • Strong prioritizing, interpersonal and problem solving skills
  • Strong verbal and written communication skills
  • Collaborative skills and ability to work well within a team
  • Ability to work in a fast-paced and deadline-oriented environment
  • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends

Minimum Requirements

  • Minimum high school education or equivalent. Bachelor's degree preferred
  • Retail Management experience mandatory

Compensation ​

  • The expected salary for this position ranges from $21 to $23 per hour. Total compensation may vary based on the candidate's skills, experience, qualifications, and other relevant factors.

​

Additional Information ​

  • This posting is for an existing vacancy or a new role.

Ren's Pets welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please submit requests for accommodations to

Job Type: Full-time

Pay: $21.00-$23.00 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Store discount
  • Vision care

Work Location: In person

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