Inside Sales

K&D Pratt Group Inc. (KDP) is a multi-industry services and solutions company with comprehensive product offerings; globally recognized product and solution partners; installation, commission, inspection and testing services and 24/7/365 support in Life Safety, Fire, Marine & Instrumentation Technical Services, Sanitation, Instrumentation & Water Treatment, Coatings and Offshore. We are proud to employ a diverse team of professionals across Canada who are focused on delivering high-quality products, solutions, and service to our clients. Every day our team members apply their unique knowledge, skills, and abilities to their work, living by our principles of Accountability, Continuous Improvement and Teamwork. We love what we do, and we are always seeking enthusiastic talent to join our team.

Being a part of our team, you will be able to experience many of the benefits below.

• Competitive wages
• Comprehensive health, dental and insurance coverage 
• Employer-matched retirement savings and financial planning support
• Paid time off, including vacation, flex time and observed holidays
• Paid training and development opportunities
• Employee and Family Assistance Program (EFAP)
• A supportive, inclusive, and safety-focused work environment

As our Inside Sales - Life Safety you will be responsible to drive customer satisfaction, supporting our sales team across Atlantic Canada, and provide expert guidance on technical product selection. 

What You'll Do:

• Providing a high level of customers satisfaction
• Assisting outside sales representatives across Atlantic Canada in fulfilling customer requests
• Analyzing and selecting technical products
• Ensuring high levels of internal and external customer service
• Being able to source specialized equipment,
• Negotiating with vendors and manufacturers when required
• Thriving in a quick sales cycle environment
• Understanding customer needs and requirements
• Routing qualified opportunities to the appropriate account managers
• Closing sales and achieving quarterly quotas
• Researching accounts, identifying key players, and generating interest
• Maintaining and expanding your database of prospects within your assigned territory
  

What You Bring:

• Professional and highly motivated self-starter
• Keen attention to detail
• Strong organizational skills
• Ability to execute tasks on-time, every time
• Excellent communication and interpersonal skills
• Ability to work both independently and as part of multi-disciplinary teams
• Committed to delivering high-quality service and support (internally and externally)
• Strong problem-solving skills
• Flexible and adaptable to changing situations and priorities
• Familiarity with sprinklers or fire protection systems (considered an asset)
• Experience with computerized purchasing and warehousing systems
• Proficiency in Microsoft Office applications
  
• Occasional overtime may be necessary, flexibility in hours of work may be necessary from time to time.
  

Qualifications:

• Minimum 1+ year experience working in a fast-paced industrial sales environment.
• Knowledge of fire and safety equipment and products for fire departments, industry, marine and oil and gas, and mining sites, would be considered an asset (Such equipment and products would include but not limited to; SCBA, fall protection, bunker gear, portable gas detection, life rafts, PPE, immersion suits, and fire nozzles).
• NOTE: All combinations of education and experience will be considered.
• NOTE: Candidates who advance through the hiring process will be required to submit a current Certificate of Conduct and Driver's abstract.

We foster a respectful and inclusive work environment and embrace diversity, welcoming applicants from all backgrounds and experiences.

If you're excited about this role but don't meet every requirement, we still encourage you to apply