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Office Administrator

2 weeks ago

Bancroft, Ontario, Canada Muttluks Full time $35,840 - $61,440 per year

Every Dog Has His Day… and This Could Be Yours

Do you love dogs, nature, and meaningful work that makes tails wag around the world?

Muttluks — the original maker of dog boots and other premium pet gear — is seeking a highly organized, self-motivated Office Administrator to join our pack.

This is a dynamic, hands-on role in a technical, fast-moving environment that requires precision, adaptability, and heart. You'll be at the centre of our operations — ensuring orders flow smoothly, systems stay in sync, and our customers receive the outstanding service Muttluks is known for.

Key Responsibilities

  • Manage customer service emails with warmth, professionalism, and efficiency
  • Process and verify online and wholesale orders across multiple platforms
  • Cross-reference and maintain data accuracy across integrated systems (Shopify, QuickBooks, etc.)
  • Troubleshoot and resolve system sync or data issues
  • Coordinate with fulfillment and logistics partners to ensure smooth operations
  • Support daily administrative and operational tasks as needed

Who You Are

  • Passionate about dogs, animals, and nature
  • Exceptionally organized, detail-oriented, and resourceful
  • Able to navigate multiple digital tools and platforms with ease
  • A strong communicator — both written and verbal
  • Comfortable working independently, yet collaborative and attuned to team energy
  • Reliable, calm under pressure, and naturally proactive
  • Tech-savvy (experience with Shopify, QuickBooks, Excel/Sheets, or similar platforms is a big plus)

What We Offer

  • A creative, purpose-driven work environment where your contribution truly matters
  • The chance to work with a company that combines innovation, integrity, and heart
  • Flexible hours (part remote possible after training)
  • A dog-friendly atmosphere — you'll never be far from a paw or a wag

Energetic Compatibility

At Muttluks, we care about more than skills - we care about resonance and compatibility.

We're looking for someone whose energy aligns with Muttluks' spirit: grounded, kind, focused, and tuned to both detail and the bigger mission. You should be comfortable in a field where intuition meets precision — where every dog has its day - creating joy from within.

Job Type: Full-time

Pay: $17.20-$29.62 per hour

Benefits:

  • Flexible schedule
  • Work from home

Application question(s):

  • In three sentences or less tell us why this doggone position is a good fit for you.

Work Location: Hybrid remote in Bancroft, ON