Executive Operations Lead

About Barn Angels

Barn Angels Composting Inc. is a rapidly growing, provincially recognized animal end-of-life services company operating across Ontario. We provide compassionate, environmentally responsible after-care for animals of all sizes and are actively expanding our services, facilities, and internal teams.

We are entering a critical growth phase and are seeking an Executive Operations Lead / Chief of Staff to work directly with ownership and help build the operational structure required for long-term scale.

The Role

This is a builder role for someone who thinks like an owner.

You will begin with a hands-on onboarding phase, including direct exposure to client communication and daily operations. This phase is intentional and time-bound—designed to give you a deep understanding of the business so you can design systems, hire people, and lead effectively.

The long-term mandate of this role is not administrative execution, but to build the systems and teams so leadership no longer needs to be in the weeds.

What Success Looks Like

• You understand every operational touchpoint in the business
• Systems are documented, efficient, and scalable
• The right people are hired, trained, and accountable
• Ownership time is protected and focused on growth
• You operate as a trusted extension of leadership

Key ResponsibilitiesPhase 1: Learn & Assess (Hands-On)

• Engage directly with client communications to understand workflows and service standards
• Learn all services, pricing structures, and operational processes
• Observe and document gaps, inefficiencies, and risks
• Build trust with internal teams through presence and competence

Phase 2: Build & Structure

• Design and implement operational workflows and standards
• Recruit, interview, and hire administrative and operational staff
• Create training materials, scripts, and accountability systems
• Introduce or improve systems and tools (CRM, scheduling, documentation, reporting)

Phase 3: Lead & Scale

• Oversee administrative and operational functions
• Participate in weekly leadership and CFO meetings
• Track compliance, timelines, and operational readiness
• Support expansion initiatives and service launches
• Act as a strategic partner to ownership

Required Experience & Profile

We are seeking someone who:

• Has a strong corporate, operations, or executive support background
• Has experience building or improving systems and processes
• Is comfortable being hands-on initially to gain mastery
• Demonstrates excellent organization, judgment, and follow-through
• Communicates clearly, confidently, and professionally
• Thrives in a fast-paced, high-responsibility environment
• This role requires maturity, discretion, and resilience.

Authority & Leadership Expectations

This role carries real authority and accountability. The Executive Operations Lead / Chief of Staff will:

• Hire, onboard, manage, and (when necessary) terminate staff
• Take ownership of operational decisions currently handled by ownership
• Lead teams, set expectations, and hold people accountable to performance standards
• Gradually assume responsibility for day-to-day operations so ownership can focus on strategy, partnerships, and growth

This role is designed to grow into full operational ownership, not remain in a support capacity.

Compensation & Growth

• Starting salary: $60,000 CAD
• Compensation reflects initial scope and is expected to increase as systems are implemented and responsibility grows
• Structured reviews with opportunity for accelerated growth based on execution and results

This role is designed to grow significantly as the company scales.

Work Structure

• Full-time, salaried position
• Hybrid structure following onboarding
• On-site presence required initially to learn operations
• Flexibility required during growth phases

Final Note

This is not a traditional executive assistant role.

It is an opportunity to help build the operational backbone of a growing company, earn trust through understanding, and step into a leadership position with real influence.

If you are motivated by responsibility, execution, and long-term growth—and are willing to learn before leading—we would like to hear from you.

How to Apply

Please submit your resume along with a brief cover note outlining:

• Your experience improving or scaling operations
• Why a hands-on onboarding phase does not deter you
• What attracts you to a growth-stage company

Job Types: Full-time, Permanent

Pay: From $60,000.00 per year

Work Location: In person