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GTM Data Manager

2 weeks ago

Vancouver, British Columbia, Canada Clio Full time

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:
We are looking for a GTM Data Manager to join our Revenue Operations team. This role can be based in our Vancouver, Calgary, or Toronto offices (hybrid) or fully remote in the US.

This is a unique opportunity to play a critical role in building and maintaining a high-confidence, reliable database that underpins the execution of our GTM strategy. The GTM Data Manager will lead efforts to ensure the accuracy, enrichment, and governance of our law firm TAM (Total Addressable Market) data, enabling smarter planning, more effective territory design, and sharper analytics across the business.

As GTM Data Manager, you'll be joining a team that values excellence, initiative, and problem-solving. You'll take on complex data challenges with a direct and measurable impact on strategic decisions that shape Clio's growth trajectory. Your work will support accurate GTM planning and improved sales and marketing efficiency.

You'll collaborate closely with Revenue and Business Operations leadership, as well as Sales, Finance, Marketing, and other cross-functional partners. You'll be surrounded by a high-performing team of SaaS veterans who are driven by results and motivated by collective success.

What you'll work on

  • Overseeing the integration of AI tools (Clay, Perplexity AI, ChatGPT, Hunter, Python web-scraping libraries) and manual validation processes for effective data enrichment and validation
  • Directing the work of overseas data analysts, ensuring quality, productivity, and SLA adherence
  • Managing data source identification, controls monitoring, data quality frameworks, and data management
  • Driving workshops independently with business stakeholders to understand their use cases and implementing solutions to address the pain points of each GTM group
  • Establishing and enforcing scalable data quality processes, including automated checks, deduplication, enrichment, and regular data governance reviews
  • Tracking and improving current data quality and accuracy levels to reach GTM data accuracy benchmarks
  • Monitoring monthly record ingestion and managing the deduplication process in Salesforce, Hubspot, and Marketo
  • Serving as the point of contact for data vendor relationships (ZoomInfo, Openprise, etc.) and managing consumption of credits to minimize the cost of data enrichment
  • Defining and gathering business functional data quality rules for core customer and sales metrics
  • Optimizing data hierarchy structures and leading hierarchy enrichment/attribution initiatives
  • Understanding downstream impacts and communicating data changes effectively

Who you are:

  • Action-oriented – you drive others to take timely action, and identify and seize new opportunities.
  • An effective communicator – you have strong verbal and written communication skills and the ability to communicate with stakeholders of all levels.
  • Accountable – you accept responsibility for successes and failures of own work.
  • Highly organized, with the ability to synthesize information, experience, and inputs to determine the best course of action to achieve results.
  • Forward thinking, ensuring that the projects and priorities are aligned with the Clio's OKRs, and team's main initiatives.
  • A team connector, encouraging all team members to work toward common goals.
  • Comfortable in ambiguity with the ability to clearly define the best course of actions and finds solutions despite incomplete information.
  • A proactive collaborator with the ability to work effectively in cross-functional teams.

What you bring:

  • Minimum of 5 years of experience in a data stewardship or data analytics role, preferably in the SaaS industry in Revenue Operations, Data Operations, or related fields.
  • Experience of successful database integrations post M&A or after partnership agreements
  • Experience of managing and QAing offshore/overseas analyst teams.
  • Strong analytical skills with experience building data quality and governance frameworks.
  • Proven ability to develop presentations with strong visual storytelling.
  • Knowledge of statistical modeling techniques (e.g., multivariable regression analysis).
  • Experience with Python, Databricks, and data querying (e.g. SQL/SAQL/SOQL for collecting data from multiple data systems) or programming languages is a plus.

What you will find here:
Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
  • Flexible time off policy, with an encouraged 20 days off per year.
  • EAP benefits for you and household members, including counseling and online resources
  • 401k matching and Child Education Savings
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $135,600 to $169,700 to $203,800 USD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.

  • We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at

Disclaimer:
We only communicate with candidates through official email addresses.