Customer Service Representative

1 day ago

Surrey, British Columbia, Canada Culligan of Canada Full time


Our Company
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.

Responsibilities
  • Assist customers in person and on the phone in a professional manner
  • Set up deliveries and book service calls
  • Process new contracts, create customer account and schedule installation, as required
  • Print and distribute service work orders and route tickets, close work orders and bill out once completed
  • Promote and up-sell products and services to new and current customers
  • Book walk-in and phone sales leads with Sales Team
  • Make accounts receivable collections and related calls, forward outstanding invoices as requested
  • Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, reconcile and balance receipts, payment batches, cash, cheques, Moneris payments, petty cash, etc
  • Refer unresolved customer grievances to designated departments for further investigation
  • Carry out water jugs and bags of water softener salt to customers when required
Qualifications
  • Outgoing, friendly, and a desire to help people
  • Excellent interpersonal and phone communication skills
  • Ability to multitask and work in a fast-paced environment
  • Previous customer service experience
  • Intermediate computer knowledge


 We Offer
  • Compensation
    • Hourly base pay 
    • Employee referral bonus
    • Annual performance review (potential pay increase)
  • Benefits
    • Dental care
    • Extended health care
    • Life insurance
    • Vision care
    • Employee assistance program
    • RRSP match (after three months)
  • Work/Life Balance
    • No weekends No late nights
    • Monday through Friday
    • Paid time off 
    • Paid holidays
  • Training
    • Paid CSR training
    • Paid Culligan training
  • Direct Career Tracks: We love to promote from within
    • Office Manager
    • Sales Representative
    • Management
  • Additional Perks
    • Employee discounts
  • Supportive Workplace
    • Non-toxic work environment
    • Open door policy with management
    • Company lunches, dinners, and parties


Our Mission
  • As the leading quality water expert, Culligan is committed to help individuals, families and communities in need of clean, safe water.
Our Values
  • Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.


Apply today

We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.


Please be aware of employment scams. Culligan will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.

  • Customer Service Representative

    1 day ago

    Surrey, British Columbia, Canada U-Haul Full time

    Location: th Ave, Surrey, British Columbia V3W7P9 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring...

  • Customer Care Representative

    2 days ago

    Surrey, British Columbia, Canada Swish Group of Companies Full time $45,000 - $60,000

    Start your Sales or Operations career and join Swish as a Customer Care RepresentativeWhat does Swish do?Swish is a Canadian company, family-owned-and-operated since 1956. Coast-to-coast, our communities should feel confident that the spaces they work and live in are clean and hygienic. That's why we are Canada's source for quality cleaning supplies and...

  • Customer Service Supervisor

    2 weeks ago

    Surrey, British Columbia, Canada Velocity Truck Centres Full time

    Drive your career forward with a dynamic role as a Customer Administration SupervisorPosition: Customer Administration SupervisorType: Fulltime PermanentSchedule: M - F (7:30am - 4:00pm or 8:00am - 4:30pm)Location: Surrey, BCWho We Are:Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and...

  • Sales Representatives Entry Level

    3 days ago

    Surrey, British Columbia, Canada The Acquisition Group Full time

    *Sales Representative – Surrey, BC*Looking to start a new full-time opportunity as the winter season begins? TELUS Communications, in partnership with its premier vendor, is expanding its Surrey sales team and searching for motivated individuals ready to build a long-term career.With more households relying on strong, reliable connectivity during the...

  • Inside/Outside Sales Representative

    2 days ago

    Surrey, British Columbia, Canada titan development group Full time

    Inside / Outside Sales RepresentativeTitan Development Group Ltd. – Metro Vancouver, BCFull Time | Monday–Friday | Base + CommissionAbout TitanTitan Development Group is a rapidly growing design-build firm specializing in commercial pools, aquatic facilities, sports complexes, and indoor recreation developments across British Columbia. We design,...

  • BAS Service Technician

    2 days ago

    Surrey, British Columbia, Canada Ainsworth Full time

    Description Position at AinsworthIf you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth, a subsidiary of GDI, team today Position SummaryThe BAS Service Technician will work within occupied...

  • Sales Representatives

    3 hours ago

    Surrey, British Columbia, Canada The Acquisition Group Full time

    Join a team that believes in your potential and helps you grow into it The Acquisition Group in collaboration with TELUS Communications, is excited to offer a rewarding opportunity for individuals with strong communication skills and a passion for growth to join our Surrey-based team. This is more than just a sales job—it's a stepping stone toward...

  • Customer Experience Associate

    2 days ago

    Surrey, British Columbia, Canada TD Full time $23 - $28

    Work Location:Surrey, British Columbia, CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:$ $28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices...

  • Service Advisor

    1 day ago

    Surrey, British Columbia, Canada Go Auto Full time

    Job DescriptionService Advisor – No Evenings, Great Pay, and Real Career GrowthIf you've got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fitGo Langley Subaru is a busy dealership. That means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to...

  • Customer Experience Associate – Future Opportunities

    2 days ago

    Surrey, British Columbia, Canada TD Full time

    Lieu De TravailSurrey, Colombie-Britannique, CanadaHoraire15Secteur D'activitéServices bancaires personnels et commerciauxDétails De La Rémunération$ $28.33 CADLa TD a à cœur d'offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles...