Luxury Med Spa Consultant Specialist

2 weeks ago

Richmond, British Columbia, Canada ERT Cosmetic Clinic Full time $48,000 - $72,000 per year

About Us:

ERT Cosmetic Clinic is a luxury medical aesthetic clinic offering premium skincare brands such as Swiss Perfection, Valmont, Cellcosmet, and Biologique Recherche. We are committed to delivering world-class service, personalized treatments, and outstanding client experiences.

Position:

We're seeking a polished, passionate, and knowledgeable Consultant Specialist to join our team. This hybrid role blends high-end client service with skincare expertise. You'll be the first point of contact for our clients — welcoming them, guiding them through our offerings, and helping them select the right treatments and products for their needs.

Responsibilities:

  • Welcome and check in clients with warmth and professionalism
  • Educate clients about our treatments and luxury skincare lines
  • Conduct basic consultations and prepare treatment plans with the nurse/aesthetician
  • Answer phone calls, emails, and social media messages
  • Manage bookings and support scheduling of appointments
  • Keep updated on skincare trends and treatment protocols
  • Support clinic operations, inventory, and client follow-ups
  • Assist with content creation for Instagram, TikTok, and other platforms (e.g., filming behind-the-scenes, product highlights, etc.)

Qualification:

  • Experience in a med spa, luxury retail, or aesthetic clinic (preferred)
  • Strong interest and knowledge in skincare and beauty
  • Excellent customer service and communication skills
  • Skilled in social media (Instagram, TikTok, Reels, content ideas, basic video/photo editing)
  • Organized, proactive, and able to multitask in a fast-paced environment
  • Tech-savvy and comfortable with booking systems, Canva, or content scheduling tools

Why Join ERT:

  • Work with globally renowned skincare brands
  • Be part of a highly professional, passionate, and growing team
  • Staff discounts on services and products
  • Opportunity to grow into a lead consulting or management role

Job Types: Full-time, Part-time, Permanent

Pay: $4,000.00-$6,000.00 per month

Benefits:

  • Company events
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Store discount
  • Vision care

Application question(s):

  • Do you have prior experience working in a medical aesthetic clinic, luxury spa, or skincare-related retail?
  • Do you have experience creating social media content for a business (e.g., Instagram Reels, TikToks, or product highlights)?
  • Do you speak any additional languages besides English?

Work Location: In person

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