HR Coordinator

HR Coordinator

Company overview

We've been deeply involved in healthcare IT for over two decades, building a complete suite of technology solutions tailored for the U.S. healthcare market.

Our products include electronic medical record (EMR) systems, insurance claim platforms, nationwide pharmacy integrations, and mobile health apps.

Today, our systems support the clinical and operational workflows of healthcare organizations across the U.S. Over the years, we've built strong technical foundations and deep industry expertise.

We're now entering a new phase — combining the stability of our legacy systems with the agility of cloud-native architecture to build the next generation of intelligent, data-driven healthcare and enterprise platforms.

Our core engineering teams are based in New York, Toronto and overseas, working together to accelerate the journey from ideas to products using modern full-stack frameworks, cloud technologies, and AI-powered development tools.

Position Summary

The HR Coordinator plays a key role in supporting day-to-day HR operations and ensuring the smooth execution of HR processes across MDLand's North American and global teams. This role provides administrative and operational support in recruitment, onboarding, offboarding, employee relations, payroll coordination, and HR systems management. The ideal candidate is detail-oriented, organized, and passionate about building an engaging and efficient workplace.

Key Responsibilities

1. Recruitment & Onboarding

• Support the end-to-end recruitment process, including posting job ads, screening resumes, scheduling interviews, and coordinating with hiring managers.
• Prepare offer letters, employment contracts, and onboarding documentation.
• Facilitate smooth onboarding and offboarding processes (equipment setup, accounts, orientations, exit procedures).

2. HR Administration

• Maintain and update employee records in HRIS (e.g., Rippling, ADP).
• Track employee leave, attendance, and benefits enrollment.
• Assist with preparation of HR letters, verification requests, and internal communications.
• Ensure compliance with employment laws and internal policies (Canada, U.S., and other applicable jurisdictions).

3. Payroll & Benefits Coordination

• Liaise with payroll providers to ensure timely and accurate payroll processing.
• Verify employee changes (new hires, terminations, salary updates) and coordinate benefits administration.
• Support RRSP/DPSP or 401(k) enrollment tracking and documentation.

4. Employee Engagement & Support

• Assist in planning HR programs, training, and team events.
• Support Employee of the Month, anniversary, and recognition initiatives.
• Help conduct employee surveys and summarize results for management review.

5. Reporting & Process Improvement

• Prepare HR metrics and reports (turnover, headcount, attendance).
• Identify opportunities to streamline HR workflows and enhance employee experience.
• Assist with HR audits, compliance documentation, and process documentation.

Qualifications

• Diploma or Bachelor's degree in Human Resources, Business Administration, or related field.
• 1–3 years of HR or administrative experience (internship or full-time).
• Familiarity with HRIS systems (Rippling, ADP, or similar).
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Knowledge of Canadian or U.S. employment standards (Ontario ESA, FLSA, etc.) is an asset.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) experience with Microsoft Teams preferred.

Soft Skills

• Confidentiality and professionalism in handling sensitive information.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong interpersonal skills and customer-service mindset.
• Proactive, dependable, and team-oriented attitude.

Compensation & Benefits

• Competitive salary based on experience.
• Health, dental, and vision insurance
• Employer RRSP/DPSP program
• Remote/hybrid work flexibility.
• Opportunities for professional development and career growth.

Job Types: Full-time, Permanent

Pay: $42,000.00-$52,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• Paid time off
• RRSP match
• Vision care

Work Location: Remote