IT System Administrator

BE A PART OF A DYNAMIC AND DIVERSE ORGANIZATION AS AN IT SYSTEMS ADMINISTRATOR WITHIN OUR IT DEPARMENT

COSTI is a multicultural organization providing social services, settlement,

employment, and language training services. For more information about COSTI,

please visit our website at

This is a full-time non-union position scheduled to work 35 hours per week onsite.

DUTIES and RESPONSIBILITIES

• Perform administration activities, including routine maintenance and support for servers and computers, LANs, WANs, and data communications infrastructure. Includes physical and virtual (Hyper-V) servers, Windows operating systems, applications, email systems (Exchange Server on-premises and 365), file and print systems, systems and network security, web services, remote access, voice and data communications, Microsoft 365 environment (hybrid), internet, and more.
• Network configuration, maintenance, and security, with hands-on experience in MikroTik RouterOS, including advanced routing, firewall management, QoS, and VPN configuration.
• Implementation and management of Veeam Backup & Replication solutions, including backup integrity verification and recovery testing to protect the organization's data.
• Maintain IT inventory and document all technical procedures.
• PowerShell scripting for task automation, system configuration, and reporting.
• Monitor and research logs and systems/security warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly.
• Microsoft 365 and Entra ID (Azure AD) administration, including identity management, access control, and service troubleshooting.
• Develop solutions using PowerApps; Identify and/or remediate problems/issues/requirements related to Microsoft 365/Entra.
• Implements, maintains, and troubleshoots Microsoft Domains and Domain controllers, Active Directory permissions, group policies, security permissions, print services, updates, systems and data backups and recovery.
• Maintain infrastructure security, including operating system security patches and virus defense.
• Monitor datacenter health using management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed.
• Organize and schedule upgrades and maintenance.
• Interact with the help desk and other teams to assist in troubleshooting, identify root causes, and provide technical support when needed.
• Perform routine/scheduled audits of the systems.
• Work with 3rd party vendors and service providers on projects and ongoing service.
• Apply analytical skills to solve complex problems and recommend alternatives.

QUALIFICATIONS

• B.Sc. in Information Technology, Computer Science or a related discipline preferred.
• 4-6 years of proven experience in a Systems Administrator position in lieu of a degree is required.
• MikroTik certification (MTCNA, MTCRE, MTCSE, and/or MTCTCE) is strongly preferred
• Ability to develop solutions using PowerShell, VBScript, etc., to identify and/or remediate problems/issues/requirements related to Microsoft Workplace modernization efforts.
• Experience with or knowledge of operating systems and networking, current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, Exchange, office suite, SAN.
• Experience in cloud computing (Microsoft 365/Entra, Cloud Storage, Microsoft Exchange 365
• Familiar with standard concepts, practices, and procedures using Microsoft operating systems, application suites and tools.
• Outstanding diagnostic, problem-solving and analytical skills.
• Attention to detail and a high level of organizational skills.
• Ability to communicate well with others.
• Must be team-oriented and able to prioritize job responsibilities to meet the needs of the operation.

OTHER

• Occasional scheduled maintenance outside of regular work hours.

Start Date: Open until filled

Location: 760 College St. Toronto