Account Manager – Hotels

5 days ago


Greater Toronto Area, Canada Swoon Full time

Market Associate – Hotels (Travel/Tech)

Location:
Montreal
(Hybrid/Remote — confirm below)

Contract:
12 months

Industry:
Travel & Hospitality / Tech Marketplace

Rate:
$50–60/hour T4 | $65–75/hour INC

About the Role

Support hotel partners and market managers, optimize supply performance, and build strong long-term hotel relationships for a fast-growing travel marketplace platform. This role blends account management, partner enablement, and project execution in a dynamic, high-volume environment.

Key Responsibilities

  • Manage a portfolio of hotel partners
  • Execute partner outreach (calls, email, Zoom)
  • Track and execute assigned projects
  • Educate partners on platform tools and best practices
  • Drive supply optimization and performance
  • Strengthen partner relationships and resolve issues

Must-Have Qualifications

  • 3+ years account management or partner support
  • Experience managing a book of business
  • Strong communication (phone, email, Zoom)
  • Strong organization & time-management
  • Self-starter; thrives in volume & ambiguity

Nice-to-Have

  • Hospitality/travel industry experience
  • Experience in marketplace / platform-based company


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