Production Supervisor

Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We're on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you'll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that's what makes the journey worthwhile.

So, lace up your boots and let's tackle the climb together.

You can learn more about us at 

Position Summary/Objective:

The Production Supervisor is responsible for protecting our core values and ensuring a safe and productive workplace. Please note this is a continental shift role with 12-hour shifts for the night shift. You will be working 3 days on, 4 days off, followedby 4 days on, 3 days off.

Primary Responsibilities:

· Manage a production team of hourly employees, on multiple lines, leading by example and ensuring compliance to company's policies across the shift related to Health & Safety, Environmental Safety, Good Manufacturing Practices (GMP), as well as Food Safety and Quality,

· Plan production operations, establishing priorities and sequences for manufacturing products including but not limited to developing plans for efficient use of material, machines, and people for their shift.

· Lead by example to train, develop, and inspire production teams to establish a high-performance culture, where we all work coherently to "win" together.

· Responsible for maximizing the efficiency on each line, working collaboratively with other departments (ie. Engineering, Maintenance, R&D, Quality.) to achieve departmental/company goals.

· Lead and drive root cause analysis to identify and eliminate issues that may arise, recommending solutions to avoid reoccurrence.

· Partner with temp agencies as the primary contact to review people requirements, and staff shift appropriately.

· Responsible for reviewing and approving employee hours through the payroll system (ADP), as well as managing vacation requests, upholding the company policy related to time off.

· Work alongside the People & Values team regarding any employee relations that may occur, including assisting with investigations and following the company's progressive coaching initiatives.

· Provide proactive Health & Safety leadership, to ensure that our behaviour-based observations are completed, and accidents/incidents are reported in a timely manner.

· Other duties as assigned.

Education & Qualifications

· Bachelor's degree in engineering, Food Science, Business Operations, or a related field (or equivalent education and experience)

· 5+ years of experience within a Manufacturing environment preferred, with a good understanding of manufacturing processes, regulations regarding safety, quality and GMPs.

o Experience within the food manufacturing field would be an asset.

· Proficient computer skills, including and not limited to Microsoft Office, and familiarity working with ERP.

Skills & Abilities

· Excellent team building and management skills, with the ability to lead and coach teams to achieve performance in quality, cost, and company service metrics.

· Self-starter with a high level of initiative and ADAPTABLILITY

· Strong analytical and problem-solving skills, mechanical aptitude

· Demonstrates HUMILITY on a day-to-day basis

What we expect:

• Values-led: You'll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life's too short to take ourselves so seriously that we don't enjoy the journey.
• Unparalleled experiences and opportunities: We're still determining who we are and what we can be. Help us shape what this organization will look like and what we'll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we're okay with that, as long as we're staying true to our values and learning and improving along the way.
• Access to everyone: We're a flat organization with few silos which means you'll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don't be shy. Speak up, share your ideas and go places you normally wouldn't – like the plant, or the boardroom.
• Personal development: We'll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
• Gratitude: As a growing business, we can't always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we're all in this together and we value you.

What We Offer:

• Values-led: We don't cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
• Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren't obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
• Humility: We're a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don't brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn't one superstar at Riverside. We take turns leading the way as we climb to the summit.
• Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.

Wait There's more

• Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs
• RRSP matching or 401k matching for an empowered financial journey
• Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
• Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
• An open concept work environment that embodies our Values

How to Apply:

If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to with the job title you are applying for in the subject line or click the apply button

Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.