Billing Coordinator

Role Purpose
JOB DESCRIPTION
Join our Finance team as a Billing Coordinator for a 12-month contract, where you'll take ownership of preparing accurate invoices, reviewing operational data and customer contracts, and supporting clients with billing inquiries. You'll collaborate closely with operations, maintain billing tools and documentation, and help drive continuous improvement in our billing processes.

Key Responsibilities

• Analyze the terminal operating, public tariff, customer contracts, vessel data and other stevedoring reports to produce invoices for customers by contract in an accurate and timely manner.
• Review, finalize, scan and email invoices to customers.
• Send batch from billing system to Navis on a weekly basis.
• Assist with resolving customer inquiries regarding invoices.
• Assist with updating terminal tariff and stevedoring rates on an annual basis
• File invoices and corresponding backup used for billing.
• Regularly interact with operations and clients regarding billing.
• Positively drive agreed initiatives, propose new initiatives and adopt a sense of continuous improvement.
• Maintain billing training manuals.

Knowledge & Qualifications

• Post-secondary education in finance or related field.
• At least 3 years of experience in an office environment with a minimum of 1 year experience in billing.
• Strong organizational, planning and analytical skills, with attention to detail so that workflow is managed efficiently and accurately.
• Excellent computer skills, including MS Office and Excel, and the proven ability to learn new systems quickly.
• Customer service orientation with the ability to communicate effectively with all levels within the organization.
• Ability to work autonomously and take ownership of the end-to-end billing process.
• Proven ability to exercise judgment within generally defined practices and policies in selecting methods and techniques for achieving desired results.
• Motivation and the capability to work independently while also contributing to the team.

About Us
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees, spanning 79 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

About The Team
Our corporate head office houses our Shared Services team and is ideally located in the Metrotown Office Complex which features convenient accessibility from Downtown Vancouver and all surrounding communities. The office complex directly connects to BC's largest shopping center, provides access to the SkyTrain and is a quick stroll to Central Park.

Joining DP World means joining a people-oriented company. You will be amongst great colleagues, enjoying a relaxed environment that values your contributions. We pride ourselves on our openness, approachability, excellence in safety and customer service and our commitment to growth and innovation. We also offer top-notch benefits and perks, including an extensive extended health benefits plan, lifestyle spending account, pension with employer contributions, retirement savings plan, and support for professional development. On top of that, we realize it takes world-class people to run world-class operations, so we offer competitive total compensation packages.