Health Information Data Clerk
6 days ago
Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.
Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.
Job Summary
The Data Clerk within Health Information is accountable for updating/maintain Physician Table in main systems within Southlake (for example STAR, PHS, Nuance, HPF, HCI, Medworxx, etc.). The "Physician Table" data is used to send mail and fax clinical reports/results to practitioners. Processing "Return Mail" with full investigation and follow-up to assure future clinical results/reports are sent to the correct practitioner. Processing "Failed Faxes" with full investigation and follow-up to assure future faxes are sent to correct fax number. Also update the Hospital Report Managers subscriber lists within the systems.
Qualifications
• Successfully completed grade 12 at minimum
• Medical Terminology certificate
• Diploma in Medical Office Administration
• Two (2) years clerical duties in healthcare environment
• Prior data entry experience is an asset
• Experience in collection of data including updating database tables
• Previous partition and contribution in organizational committees to generate innovative ideas and enhance efficient functioning of a department.
• Demonstrated ability to seek relevant information from the health record and accurately input in multiple data systems
• Knowledge of Hospital Systems including STAR, PHS, HPF, HCI is an asset
• Proficiency in Microsoft Office including Work, Excel and Access
• Ability to work with high accuracy and speed
• Keyboarding skills at 50 WPM mandatory
• Ability to set priorities and work independently with minimal supervision
• Ability to recognize need for collaboration with nursing staff and physician offices
• Well-developed customer-focus skills
• Demonstrated excellence in communication, both written and verbal
• Demonstrated problem assessment skills
• Demonstrated commitment to customer service and teamwork
• Demonstrated individual leadership skills
Regular and reliable attendance is an expected requirement of this position.
At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.
It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.
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