Technical Support Specialist

5 days ago

Laval, Quebec, Canada LOVATO Electric Canada Full time

Are you ready to immerse yourself in the dynamic world of industrial automation? With over a century of pioneering experience in electromechanical and electronic components, Lovato Electric Corp. is at the forefront of innovation. Our Canadian head office in Laval, Quebec, is seeking a passionate Technical Support Specialist to join our vibrant team.

Why Lovato Electric Corp.?

  • Innovative Solutions:
    Be part of a company that seamlessly merges cutting-edge technology and elegant design to deliver groundbreaking solutions to industrial, commercial, and equipment manufacturers worldwide.
  • Global Impact:
    Join a global distribution network and contribute to shaping the future of industrial automation on a worldwide scale.

Responsibilities:

  • Expert Advice:
    Provide expert guidance to customers, recommending the most suitable products to meet their needs.
  • Tailored Solutions:
    Prepare customized quotes tailored to each client's requirements, ensuring a seamless experience.
  • Technical Support:
    Offer comprehensive technical support, leveraging your expertise to troubleshoot and resolve challenges effectively.
  • Proactive Solutions:
    Take the initiative to propose alternative or complementary products, maximizing value for our customers.
  • Exceptional Customer Service:
    Exceed customer expectations through unparalleled service and support.

Skills and Qualifications:

  • Industry Experience:
    Bring your knowledge in industrial automation and customer service to the table, with a minimum of 3 years in a similar role.
  • Technical Acumen:
    Demonstrate strong technical analysis skills and a thirst for knowledge in industrial automation. Experience using AutoCAD is a plus.
  • Initiative and Drive:
    Show a proactive approach to achieving personal and team goals, with a determination to deliver exceptional service.
  • Communication Skills:
    Communicate fluently in both French and English, with excellent written and verbal skills.
  • Educational Background:
    Hold a DEC or higher in Electromechanics, Industrial Automation or any other related field.

What We Offer:

  • Competitive Compensation:
    Enjoy a competitive salary package that recognizes your skills and contributions.
  • Comprehensive Benefits:
    Access to group insurance to support your health and well-being, as well as an employee pension plan.

If you're ready to embark on an exciting journey in industrial automation and contribute to shaping the future with Lovato Electric, we want to hear from you Submit your resume and let's explore this opportunity together. Join us at Lovato Electric Corp., where innovation meets excellence.

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