Sales Account Manager

About the Company

At Intelbyte, you will have the opportunity to shape your career in a way that's as unique as your strengths. You'll join a team that values your voice, your ideas, and your drive to make an impact.

We are building a team of innovators, problem-solvers, and doers who care about delivering excellence and growing together. Join us and help organizations build a smarter, more efficient future through Microsoft's low-code technologies, automation, analytics, and AI-driven solutions.

Role Overview

Intelbyte is seeking a Microsoft Power Platform MSP Sales Account Manager to grow and retain a portfolio of managed-services and project-based clients. You'll own the full commercial relationship, prospecting, discovery, solution positioning, quoting, proposal/RFP responses, renewals, and expansions, working closely with delivery teams to ensure clients see measurable value.

This role blends new business development with account management. You'll be responsible for building pipeline, closing deals, and supporting long-term customer success, aligned with Intelbyte's sales and business development expectations (lead generation, outreach, proposals, closing, and negotiation).

Key Responsibilities

Business Development (Net-New Growth)

Generate leads via outreach, referrals, partner channels, and local networking.

• Build and maintain a predictable pipeline and territory/account plans.
• Conduct in-person meetings across Calgary and surrounding areas as needed.

Client Engagement & Account Ownership

Own relationships with client stakeholders (operations, IT, finance, and executive sponsors).

• Run regular account check-ins and quarterly business reviews (QBRs), including roadmaps and budgets.
• Act as the "voice of the customer," bringing feedback to delivery/leadership and advocating for improvements.
• Solution & Services Sales (Power Platform + MSP)
• Identify, qualify, and pursue opportunities for Power Apps, Power Automate, Power BI, Power Pages, Dataverse, and Copilot Studio.
• Package offerings into MSP-friendly scopes (support, enhancements, governance, training, managed automation, managed analytics).
• Lead discovery, map needs to solutions and build value-based proposals with measurable ROI.

Proposals, Quotes & Bid Management

• Create quotes, statements of work, and proposal decks.
• Lead responses to RFPs/RFIs/RFQs, coordinating inputs from technical teams.
• Maintain a repository of reusable proposal assets and case studies (win themes, proof points, pricing patterns).

Microsoft Ecosystem & Licensing Guidance

• Confidently discuss Power Platform licensing models and common enterprise packaging.
• Coordinate with Microsoft partner resources and account teams where applicable (co-sell / partner-led opportunities).

Sales Operations & Commercial Hygiene

• Keep CRM updated (contacts, activities, pipeline stages, forecast accuracy).
• Coordinate smooth handoffs to delivery and stay involved through onboarding to protect scope, outcomes, and satisfaction.
• Support contract negotiation and close activities (terms, renewals, expansions), consistent with Intelbyte's emphasis on closing and negotiation.

Requirements

• 3–7+ years in B2B sales / account management for IT services, SaaS, or consulting (MSP experience strongly preferred).
• Proven ability to manage multiple accounts, including renewals, expansions, and customer satisfaction.
• Strong understanding of the Microsoft cloud ecosystem, especially Power Platform and Microsoft 365 licensing.
• Comfortable selling consultatively to business and technical stakeholders (including director/C-level).
• Strong written communication: proposals, quotes, executive summaries, and business cases.
• Organized and detail-oriented: can manage multiple active deals and renewals at once.

Nice to Have

• Existing network in Calgary's enterprise / mid-market community.
• Experience selling automation, analytics, low-code, or digital transformation programs.
• Familiarity with procurement processes and formal bids (RFP/RFQ).
• Microsoft certifications (Power Platform Fundamentals, Sales/Pre-Sales, or related).
• Experience with Dynamics 365 Sales, Salesforce, HubSpot, or similar CRM tools.

Success Metrics

• New revenue closed (quarterly/annual targets).
• Pipeline health (coverage, stage quality, forecast accuracy).
• Renewal rate and on-time renewals.
• Expansion revenue (upsell/cross-sell into existing accounts).
• Proposal quality and win rate.
• Client satisfaction and retention.

Job Details

Job Type: Full-time, Permanent

Schedule: Monday to Friday

Location: Calgary, AB (Hybrid)

Travel: Client site visits primarily within Calgary, with potential for regional travel (covered by company).

Compensation:

Base salary + commission + performance bonus (base salary range: $40,000–$60,000 base depending on experience).

Equal Opportunity Employer: We are an equal opportunity employer and welcome applications from all qualified individuals.

Job Type: Full-time

Pay: $40,000.00-$60,000.00 per year

Experience:

• B2B IT services / MSP sales or account management: 3 years (required)

Location:

• Calgary, AB (required)

Work Location: In person