Marketing Services Specialist, IA
2 days ago
Department: Marketing and Product
Reports To: Senior Manager, Marketing Operations
Location: Montreal, QC or Remote
Employment Type: Full-Time
Position SummaryThe Marketing Services Specialist plays a key role in delivering strategic, data-driven marketing services to clients, with a focus on digital campaign execution, communications, and revenue growth. This role supports a wide range of marketing initiatives across digital channels, while also contributing to client acquisition, retention, and product communications. The ideal candidate brings a strong understanding of digital marketing tools and techniques, excellent communication skills, and industry knowledge in iGaming, lottery, and forex.
Key ResponsibilitiesClient Marketing Services
- Plan and execute integrated marketing campaigns across web, mobile, SEM, social, email, and display advertising
- Manage campaign performance using platforms such as Google Ads, Meta, and third-party networks
- Support clients through advertising approval processes on regulated platforms (e.g., Google, Meta)
- Identify and recommend new acquisition channels to improve client ROI
- Collaborate with client account teams to align marketing strategies with business objectives
- Track and analyze campaign performance to drive revenue and optimize marketing spend
- Provide actionable insights and recommendations to improve client acquisition and retention
- Contribute to upsell strategies and identify opportunities for additional marketing services
- Draft and distribute external communications related to product updates, releases, and service announcements
- Collaborate with product and content teams to ensure accurate and timely messaging
- Assist in the creation of newsletters, email campaigns, brochures, and sales collateral
- Support the development of digital and print marketing materials, including websites and presentations
- Coordinate marketing materials and logistics for client-related events and industry conferences
- Assist in content creation and promotional strategies for event participation
- Ensure consistent brand representation across all event touchpoints
- Stay current with emerging digital marketing technologies and trends
- Continuously upskill in digital marketing tools, platforms, and best practices
- Demonstrate and expand knowledge of the iGaming, lottery, and forex industries
- Deepen understanding of Income Access products and services to better support client communications
Education & Experience
- Bachelor's Degree in Marketing, Communications, or a related field
- Minimum of 5 years of experience in digital marketing, preferably in a client-facing or agency role
- Strong understanding of digital marketing concepts, strategy, and best practices
- Proficient in Google Ads, Display, Analytics, and similar media tools
- Solid understanding of App Store Optimization (ASO) techniques
- Experience with CRM and marketing platforms such as Salesforce, HubSpot, or similar
- Familiarity with HTML, website creation, and SEO techniques
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Comfortable using internet-based tools and social networking platforms
- Excellent written and verbal communication skills
- Strong analytical, research, and customer relationship management abilities
- Ability to develop strategic partnerships and demonstrate solid negotiation skills
- Highly organized with the ability to manage multiple projects and deadlines
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