Business Sales Representative
2 weeks ago
Vendeur interne (WiFiPlex)
Mission principale
Le vendeur interne est responsable de la gestion et du suivi des leads entrants au Canada. Il accompagne les prospects et clients tout au long du processus de vente, en assurant un service professionnel et efficace. Son rôle est d'optimiser la conversion des demandes reçues en contrats, tout en maintenant une expérience client de haut niveau.
Responsabilités
• Prendre en charge les leads entrants (appels, courriels, formulaires web, références internes).
• Qualifier les besoins des clients et proposer les solutions WiFiPlex adaptées (internet, caméra, intercom pour immeubles).
• Préparer et transmettre les offres commerciales (devis, propositions, contrats).
• Assurer le suivi des opportunités jusqu'à la conclusion de la vente.
• Collaborer avec l'équipe technique et administrative pour garantir une mise en service fluide.
• Maintenir à jour le CRM et assurer un reporting régulier des activités.
• Offrir un service client de qualité, en répondant rapidement et efficacement aux demandes.
Profil recherché
• Expérience en vente interne ou service à la clientèle B2B.
• Excellentes compétences en communication (français et anglais).
• Capacité à gérer plusieurs demandes simultanément avec rigueur et organisation.
• Aisance avec les outils numériques (CRM, bureautique, plateformes de communication).
• Esprit d'équipe, attitude proactive et sens du service.
Ce que nous offrons
• Salaire fixe compétitif (sans commissions).
• Formation continue et opportunités de développement professionnel.
• Participation active à la croissance d'une entreprise innovante au Canada.
• Environnement dynamique, axé sur l'efficacité et la satisfaction client.
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