Alternative Fund Services Product Manager

7 days ago

Toronto, Ontario, Canada JPMorganChase Full time US$120,000 - US$180,000 per year
Description

J.P. Morgan Alternative Fund Services ("AFS") is part of the Securities Services business group in the Corporate & Investment Bank and is one of the largest fund and portfolio administration businesses in the industry, administering over $1 trillion in assets globally. Our AFS business has over 1,200 dedicated professionals with offices in Dublin, London, Luxembourg, New York, New Jersey, Boston, Toronto, Bangalore, Guernsey, Hong Kong, Jersey, Singapore, Toronto and Sydney. We provide administration services to more than 180 clients across all alternative asset classes. 

As a member of the Private Fund Services (PFS) Product team, you will assist with the governance, strategic direction, and definition of the private markets fund administration product. You will also become a Subject Matter Expert (SME) on the private markets fund business, offering thought leadership and guidance on all product aspects of the business. In this role, you will collaborate closely with our business partners in Operations, Risk, Technology, Product Development, Compliance, and Sales/Relationship Management.

Job Responsibilities 

• Defining and documenting the standard product definition and ensuring the product stays within the agreed product definition 


• Ensuring the product offering is consistent and aligned with our global fund product offerings across Securities Services


• Managing the legal and regulatory landscape to ensure the product conforms to current regulations (and is prepared for future regulations)


• Acting as a subject matter expert with our product partners 

• Working with Sales to define and agree the target profile of prospective clients. 


• Produce and present marketing materials as well as provide demonstrations of the platform.  Coordinate RFP responses and provide pricing proposals for prospective clients. 


• Working with Operations to ascertain deal solutions and target operating models


• Negotiate legal contracts within agreed parameters of the bank


• Develop strategic relationships with key client decision-makers and act as the point of contact/escalation for large relationships.  Conduct monthly service meetings and present to client boards on behalf of the administrator. 

• Managing the product profit and loss at a client level and identify operational inefficiencies and additional service opportunities
 
Required qualifications, capabilities and skills

• Specific experience with private markets fund administration and/or operations

• Knowledge of the private markets fund space

• Ability to manage to tight deadlines with a mindset for flexibility 

• Strong written and verbal communication skills 

• A pragmatic problem solver and "out-of-the box" analytical thinker capable of challenging the operating norm and making recommendations 

• Demonstrated ability to synthesize information, prioritize business goals, and drive results with a high sense of urgency and attention to detail 

• Ability to generate support from a wide-range of stakeholders and create a strong network of relationships among peers, and internal partners 

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