Demand Planner

About Us
Focused on leading the transition to a sustainable future, Glen Dimplex Americas is enhancing the moments that matter in life with a commitment to delivering the best design and efficiency in the areas of temperature control and comfort creation. With operation throughout North America the success of the Glen Dimplex Americas organization is a testament to the strength of our people and investment in innovation and technology.

Our portfolio of industry-recognized brands includes Dimplex, Cadet and Convectair. Together these brands provide complete product offerings in the residential and commercial comfort categories, ranging from electric heaters to fireplaces and controls.

Glen Dimplex Americas is a division of the Glen Dimplex Group - the world's largest manufacturer of electrical heating, which holds significant global market positions in domestic appliances, heating, cooling, ventilation, and renewable energy solutions. Headquartered in Dublin, Ireland the Glen Dimplex Group privately owns over 40 brands with operations in 80 countries.

Job Summary
Reporting to the Director, Supply Chain, the Demand Planner is the primary subject matter expert regarding customer demand for Glen Dimplex Americas and is a key member of the Operations team that is responsible for creating and maintaining the bottom-up Demand Plan based on assumptions.

To be successful in the role, the Demand Planner must possess strong analytical skills, business acumen and interpersonal skills that allows them to build and maintain relationships with our commercial team as well as other internal stakeholders.

Duration:
13 months

Duties & Responsibilities

• Develop, maintain, and optimize a 24-month rolling sales forecast at the item, customer level.
• Generate and analyze the statistical forecast as input to the demand plan.
• Facilitate consensus meetings with Sales to adjust the statistical forecast and align on a final demand plan based on business intelligence.
• Identify and action visible trends within the various sales channels that Glen Dimplex Americas operates in and provide insight to the Sales, Marketing, Supply and Product Management teams with the appropriate feedback.
• Assist with the preparation of the presentation and present at the monthly Demand Review.
• Compile forecast accuracy and bias data and develop action plans to address issues / gaps.
• Compare forecasts to the financial budgets and provide a clear overview of variances, opportunities, and risks to leadership.
• Develop strong relationships with the sales, marketing and finance teams to drive collaborative forecast planning.
• Analyze market response to new products and use this to review forecasts provided by Product Management for new items not yet introduced.
• Ensure the demand planning software system is maintained and information is reliable.
• Contribute to the excess and obsolescence process by supporting Commercial in their sales plan development
• Support process improvements and projects
• Actively participate in the company's continuous improvement initiatives.
• Promote a culture of accountability and collaboration with cross-functional teams

Qualifications & Educational Requirements

• Post-secondary education in Business, Statistics, Supply Chain or Materials/Operations Management
• 1 to 3 years of experience as a Demand Planner.
• Experience in S&OP or IBP environment
• Team player who works productively with a wide range of people in cross functional teams
• Previous experience working with statistical modeling.
• Experience analyzing large amounts of information/data and developing fact-based conclusions.
• Able to solve problems using various analytical tools, including root cause analysis.
• Excellent interpersonal and communication skills (written and verbal).
• Demonstrated sense of energy / urgency and ability to learn on the fly.
• Proactive, organized and detail oriented with the ability to work independently.
• Strong understanding of the operations functions overall and how internal customers utilize the demand planning information.
• Strong Excel skills are required for this role.

Preferred

• Knowledge of SAP would be an asset

Total Rewards
Core Total Rewards

• Fully funded Group Benefits (medical, dental, vision, life insurance, dependent life, AD&D, short term disability, & long-term disability)
• Group RRSP with 100% Employer Match up to 4%
• Freedom to Choose, Consult +, and Telus Pharmacy Group
• Employee Assistance Program
• Workplace Wellness Program
• Support of professional memberships/certifications

Additional Rewards

• Educational Reimbursement Program
• Employee Charitable Donation Program (monetary and product donations)
• Employee Service & Recognition Awards
• Referral Bonus Program
• Summer Fridays
• Employee Engagement Committee initiatives
• Smart casual dress atmosphere
• A unique opportunity to be a key player in a growing global organization
• An innovative fast-paced culture focused on people

Our Values
We Think Customer– we aim to put our customers at the center of everything we do, taking time to understand their needs; creating solutions that meet and exceed their expectations, enhancing everyday moments

We Care About People– we recognize the power of a community with a common purpose; empathizing with others' point of view and acting with integrity to create a safe and healthy environment

We Value Innovation– we are building a better future day by day; developing innovations that will create quality, consumer-centric, sustainable solutions

We Keep it Simple– we make the complex simple by driving out inefficiencies; which enables us to be agile, responsive and to get the job done

Equal Opportunity
Glen Dimplex Americas is committed to fair and accessible employment practices, including accommodations throughout the recruitment process. If you require accommodation, please let us know and we will work with you to meet your needs.

Please note, Glen Dimplex Americas may use AI on different recruitment platforms to screen applications.

We thank all applicants for their interest in Glen Dimplex Americas; however, only those selected for an interview will be contacted.