IT Systems Analyst

Posting Number : LEN-P

Job Title : IT Systems Analyst

Constituent College : Champlain College Lennoxville

Work Location : Lennoxville (Ville de Sherbrooke)

Service : Information Technology

Reporting to : Coordinator of Information Technology

Job City : Sherbrooke

Position Status : Regular Full-time

Job Description :

The Systems Analyst, reporting to the Coordinator of Information Technology and material services, will be responsible for analyzing, developing, and coordinating IT systems and processes to help ensure the efficient operation and availability of IT resources at the College.

As a member of a multidisciplinary team, you will be responsible for coordinating and ensuring the operation and security of the College's physical and cloud infrastructures. This position is in Champlain-Lennoxville, located in the scenic Eastern Townships.

RESPONSIBILITIES

• Manage, analyze, and coordinate IT systems and processes.
• Evaluate user needs and identify potential issues.

• Implement programs and updates, ensuring deadlines are met.

• Conduct studies to integrate new user- friendly products.

• Handle incidents, identify solutions, and write reports.

• Advise on the procurement of technological equipment and software.
• Assist the IT coordinator to promote and maintain a culture of sharing information and knowledge, mutual support and teamwork.
• Addresses and responds to security incidents.
• Document the college's technological infrastructure.
• Collaborate with the IT team for equipment installation and configuration.
• Assist in the preparation of technical plans and packages.
• Evaluate and set up hosted IT solutions.
• Ensure data integrity and system operations.
• Represent the college in the REPTIC community of practice.
• Represent IT in committees such as the Techno-pedagogical Advisory Council.
• Organize information and educational activities on IT resources and processes.
• Manage, support, and improve learning management systems such as Moodle and Teams.
• Other related duties as required by the Coordinator.

Requirements :

Education and certification

Completed undergraduate degree in an appropriate field of specialization.

To have one or more certifications in the field of information technology will be considered an asset.

With possibility of advancement

Experience

Two (2) years of relevant experience is an asset.

Experience in the educational sector is an asset.

Skills

As good professional and interpersonal relationships are essential to our work at Champlain, excellent communication skills are needed.

Candidates must be able to communicate in English and French, both orally and in writing.

You are known for:

Analytical Thinking: Ability to dissect complex problems and processes to identify potential solutions.

Project Management: Skills in organizing, planning, and executing large-scale projects from vision to completion.

Attention to Detail: Ensuring accuracy in all tasks, especially in documenting and implementing IT systems.

Problem-Solving: Ability to identify issues and determine effective solutions quickly.

Adaptability: Staying updated with the latest technological trends and being open to change.

Security Awareness: Understanding of information security principles and practices to safeguard the organization's data.

Being a Team Player: Ability to work well within a team, understanding team dynamics, and contributing positively.

Innovative Thinking: Willingness to explore new technologies or methods to improve existing systems and processes.

Salary Scale : $54,442 to $93,306

Anticipated Start Date :

Start of Posting Period :

End of Posting Period : :59

Champlain Regional College is a unique and stimulating place, one of only two regional CEGEPs, and the only one operating in three major administrative regions of Quebec (Quebec City, Sherbrooke, and Saint-Lambert). As one of only five English-language CEGEPs in the province, Champlain College Lennoxville is a unique place to work and offers unique opportunities for personal and professional growth.

At Champlain College Lennoxville, we values merit, equity, diversity, and inclusiveness. We encourage applications from all qualified candidates, including those from diverse backgrounds.

Comments :

We thank all applicants for their interest, however only those selected for an interview will be contacted.

Note that a cover letter is mandatory with your application, therefore please be sure to submit yours.

If you are applying from a mobile device (smartphone, tablet), you will receive an acknowledgment email inviting you to attach your CV in order for your application to be considered.

Benefits

Exceptional work environment

Up to Four (4) weeks of vacation and additional flexibility

Personal days and statutory holidays

Advantageous retirement plan

Insurance program

Short- and long-term disability coverage

Regular Full-Time position

Professional development

Access to Bishop's University Health Clinic