Sales Operations Analyst

OverviewCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in cloud, data science, AI, engineering innovation and IoT. We have 1100+ colleagues in 75+ countries with few office-based roles. Teams meet two to four times yearly in person in locations around the world to align on strategy and execution. We are hiring Sales Operations Analysts to support Canonical sales teams by driving process and data quality improvements to ensure orders are processed correctly. The role requires initiative to improve how the team works, maintain compliance and governance, and partner with sales leadership.The position is remote in the EMEA and Americas regions. The role entails a range of sales operations responsibilities scoped for global support.ResponsibilitiesSupport all aspects of the day-to-day operations of the sales function globallyReview opportunities for accuracy and provision orders on successful closure of a dealSupport the Sales Operations Manager to improve sales data quality and processesReport on data quality metrics to executive level stakeholdersImplement surveys and define metrics for executive level stakeholdersSupport the sales team globally on CRM and other sales operations systemsDeliver sales metrics, dashboards and other ad-hoc analytical tasksLead automation and streamline the Lead to Order processWhat we are looking forAn exceptional academic track record from high school and universityExperience in a sales operations/sales order processing roleExperience in a technology subscription-based businessExperience driving data quality improvementEnergetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomesExcellent problem-solving and analytical skillsAbility to work productively with stakeholders at all levels of the organization on a global scaleAbility to manage across boundaries and communicate effectively with Sales, Legal, Finance and Marketing teamsExperience with Salesforce or similar CRMAbility to travel internationally twice a year, for company events up to two weeks longWhat Canonical offersWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually and offer a performance-driven annual bonus or commission. We provide all team members with additional benefits reflecting our values. Programs are balanced to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the publisher of Ubuntu, we are a major open source project and platform for AI, IoT and the cloud. We recruit on a global basis and strive for excellence. Most colleagues have worked from home since 2004. Working at Canonical challenges you to think differently, work smarter, and learn new skills.Canonical is an equal opportunity employer. We are committed to fostering a workplace free from discrimination and will give your application fair consideration regardless of identity.Seniority levelEntry levelEmployment typeFull-timeJob functionBusiness Development and SalesIndustries: Software DevelopmentReferrals increase your chances of interviewing at Canonical. Sign in to set job alerts for “Sales Operations Analyst” roles. #J-18808-Ljbffr