Receptionist

2 weeks ago

Edmonton, Alberta, Canada Felesky Flynn LLP Full time

Position: Receptionist

Team: Support Team

Reports To: Accounting Manager

Hours: Monday to Friday, 9:00 AM – 5:00 PM

Location: ICE District, Edmonton

Join Our High-Performing, Collaborative Team

Are you someone who loves creating order, checking things off your list, and being the friendly face that makes everyone feel welcome? Do you thrive in a fast-paced, detail-driven environment and take pride in delivering excellent service? If so, we'd love to meet you.

We're a boutique law firm with a passion for excellence and a commitment to teamwork. Our firm is built on collaboration, creativity, and a desire to challenge each other to grow—both professionally and personally.

As our Receptionist, you'll play a critical role in creating a warm and professional first impression for our clients and supporting our office operations. This is an exciting opportunity to join a team that values what you bring and supports your growth every step of the way.

What We Offer

  • 100% employer-paid health & dental benefits
  • RRSP matching
  • Annual fitness and wellness credits
  • Modern office space in the ICE District
  • Industry-leading technology
  • A supportive, tight-knit team culture
  • Frequent team events and social activities

Key Responsibilities

Front Desk & Client Experience

  • Warmly welcome and assist clients and visitors, offering beverages and ensuring they are comfortably seated in the appropriate boardroom
  • Answer and direct incoming calls in a friendly and professional manner
  • Set up and manage video conferencing and boardroom bookings for meetings
  • Ensure the front office, boardrooms, café, and servery are tidy and well-stocked daily
  • Book and manage client parking as needed
  • Coordinate incoming/outgoing mail and packages, including FedEx, Purolator, and local couriers
  • Order catering and supplies for meetings and office events
  • Support building maintenance by coordinating service visits and resolving issues
  • Set up and take down seasonal office décor

Administrative & Accounting Support

  • Maintain and update the Minute Book database and client contact records
  • Assist with lawyer registrations, membership renewals, and event sign-ups
  • Post disbursements and assist with various accounting projects/processes
  • Manage office communications and shared mailboxes
  • Provide event planning support for team functions such as lunch & learns, summer events, and holiday celebrations
  • Assist with holiday mailings and other special projects
  • Additional duties as assigned by the Accounting Manager

What You Bring

  • Highly organized with a strong ability to prioritize and manage multiple tasks
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • A self-starter who takes initiative and works well independently and with a team
  • Warm, professional, and polished presence—especially when interacting with clients
  • Ability to remain calm and solutions-focused under pressure
  • Flexibility and adaptability in a fast-moving and evolving environment
  • A keen eye for detail and a passion for continuous improvement

If you're ready to be the backbone of a dynamic team and the friendly face of our firm, apply today.

Job Type: Full-time

Pay: $45,000.00-$50,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program

Application question(s):

  • A client walks in while you're on a call with another client. How do you handle the situation professionally?

Education:

  • Secondary School (required)

Experience:

  • Reception: 1 year (preferred)

Location:

  • Edmonton, AB (preferred)

Work Location: In person

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