Medical Receptionist

1 week ago

Edmonton, Alberta, Canada Miracle Massage Full time

Job Summary

We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for Massage Therapy clients, providing exceptional customer service while managing front desk operations. This role requires strong administrative skills, familiarity with medical administration procedures, and proficiency in billing insurance companies, such as Blue Cross etc. The Medical Receptionist will ensure smooth daily operations, coordinate patient appointments, and support clinical staff as needed.

Duties

  • Successful candidates MUST already be thoroughly trained in our online billing and scheduling software, "PRACTICE PERFECT"
  • You will greet patients and visitors warmly, creating a welcoming environment
  • Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
  • Verify patient information and update electronic medical records using systems
  • Assist with check-in and check-out processes, including collecting insurance information and payments
  • Prepare and organize patient charts and documentation in compliance with privacy regulations
  • Coordinate appointment scheduling with clinical staff to optimize workflow
  • Handle administrative tasks such as filing, faxing, scanning, and data entry
  • Maintain a clean and organized front desk area
  • Support clinical staff with administrative needs related to patient care, and other tasks including laundry, when possible
  • You wil be responsible for creating and posting regular Social Media messages for our communities

Qualifications

  • MUST BE ALREADY TRAINED ON "PRACTICE PERFECT" INSURANCE BILLING SOFTWARE
  • Prior experience as a Medical Office Assistant/Receptionist preferred
  • Experience working in a healthcare environment, preferably a Massage Therapy, Physiotherapy or Chiropractic Clinic
  • Excellent communication skills, both verbal and written
  • Bring a smile and positivity that lightens up our clinic each and every day
  • Ability to manage multi-line phone systems efficiently
  • Strong organizational skills with attention to detail
  • Professional demeanor with a focus on patient confidentiality and privacy regulations

This role offers an opportunity to be part of a dedicated healthcare team committed to providing quality patient care to a loyal community of Miracle Massage clients. The successful candidate will demonstrate professionalism, efficiency, and a compassionate approach to client interactions.

Job Types: Full-time, Permanent

Pay: $17.00-$20.00 per hour

Expected hours: 40 – 48 per week

Benefits:

  • Company events
  • Discounted or free food
  • On-site childcare
  • On-site gym
  • On-site parking

Work Location: In person

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