Lead Service Technician – Overhead Doors

1 week ago

Mississauga ON LW T, Canada Wilcox Door Service Inc. Full time

Union | Top Pay | Pension

Mississauga | Toronto | Brampton | Vaughan | Oakville | GTA

Wilcox Door Service Inc.

Based out of Mississauga, Ontario, Wilcox Door Service Inc. is a certified Indigenous-owned company and a trusted commercial and industrial overhead door and loading dock service provider in the GTA since 1912. We install, service, and maintain overhead doors, loading dock equipment, high-speed doors, and gate systems for warehouses, manufacturing, and logistics facilities.

We are a unionized employer offering long-term stability, strong benefits, and a culture built on accountability, pride, trust, integrity, and respect for the trade.

The Role – Lead Service Technician (GTA)

We are hiring an experienced Lead Service Technician – Overhead Doors & Loading Docks to perform hands-on service work while leading jobs and mentoring apprentices across the Greater Toronto Area.

This role is ideal for a senior dock & door technician looking for union wages, pension, leadership responsibility, and steady year-round work.

Key Responsibilities

  • Install, service, maintain, and repair overhead doors and loading dock equipment
  • Diagnose and repair mechanical and electrical issues
  • Lead jobs and supervise, mentor, and train apprentices
  • Work safely on active sites across Toronto, Mississauga, Brampton, Vaughan, Oakville, and rest of the GTA.
  • Complete service documentation accurately and on time
  • Maintain a fully stocked service vehicle
  • Participate in a rotating on-call schedule

Required Experience & Qualifications

  • 5+ years experience servicing overhead doors and loading docks
  • Strong mechanical troubleshooting skills
  • Electrical experience (asset)
  • Valid Ontario driver's license with a clean abstract
  • Physically capable of working at heights and handling industrial workloads
  • Strong customer service and communication skills
  • Ability to pass a criminal background check (if needed)

Assets (Hourly Premiums Apply):

  • High-Speed Door experience
  • CWB Welding Certification
  • Working at Heights, Forklift, Scissor Lift certifications
  • Ironworker or union trade background

What We Offer

  • Union hourly rates
  • Ironworker pension
  • Full benefits package
  • Company service vehicle
  • Consistent GTA work (no seasonal layoffs)
  • Training, advancement, and long-term career growth
  • A team culture that treats you with respect

Equity, Diversity & Inclusion

Wilcox Door Service Inc. is committed to fostering a diverse, inclusive, and respectful workplace. We welcome and encourage applications from Indigenous Peoples, women, racialized persons, persons with disabilities, and members of the LGBTQ2S+ community.

Accommodations

Wilcox Door Service Inc. is committed to accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Accommodation is available upon request throughout all stages of the recruitment and selection process.

Fair & Transparent Hiring

Wilcox Door complies with Ontario Employment Standards and the Human Rights Code.

AI or automated tools may be used only to assist with application screening. All hiring decisions are made by people. Applicants may request information about AI-assisted processes at any time.

Job Types: Full-time, Permanent

Pay: From $35.81 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking

Experience:

  • Overhead Door Repair: 5 years (preferred)
  • Loading Dock Repair: 5 years (preferred)

Licence/Certification:

  • Class G Licence (required)
  • Forklift License (preferred)
  • Scissor Lift Certification (preferred)
  • Working at Heights Certificate (preferred)

Work Location: On the road

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