Merchandise Administrator

5 minutes ago

Cambridge, Ontario, Canada Tigercat | MacDonald Steel Full time


As a Merchandise Administrator, you will be involved in the day-to-day operations of creating and organizing merchandise and uniform order shipments to our employee network, worldwide dealer network as well as online customer orders, while assisting that same network of people with any questions related to the orders.  

Location: 66 Moorefield Street, Cambridge, ON

Dedicated Day Shift: 8:00am - 4:30pm, Monday - Friday 



You will play a hybrid role in supporting both the coordination of merchandise and uniform orders and the efficient handling of shipping and receiving operations. There will be time daily that will focus on logistics and warehouse activities. To excel and assist in this role, strong interpersonal and critical thinking skills will be required to effectively deal with our dealers and employees as well as customers to provide information and ship orders.  You will also need to be detail-oriented, adaptable, and capable of managing multiple priorities in a fast-paced environment. 



Job Duties  



Enter or import sales orders in our operating system 

Evaluate what priority is to be used to direct the order  

Monitoring the Outfitters email box to quickly respond to questions and concerns 

Provide support and interact with employees with regards to unique order details 

Coordinate with merchandise team to distribute daily tasks and help expedite back orders 

Prepare, pack and label shipments 

Assist with inventory counts and product organization 

Contribute to continuous improvement initiatives by analyzing workflows and suggesting practical solutions 

Skills and Experience 


Proficient in MS Office applications (Excel, Word and Power Point) 

Familiar with MRP systems an asset     

Excellent communication and interpersonal skills       

Outstanding organizational skills  

Physical requirements include the capability to lift, move, and handle materials 

Team-oriented with a proactive approach to problem-solving 

What We Can Offer You 

  • Family-Oriented Company: Lots of social events, BBQ's, pizza parties and more 
  • Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing. 
  • RRSP Matching Program: Retirement planning? We've got your back 
  • Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment. 
  • Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more  Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs. 
  • Active Social Committee: Take part in our annual family picnic, adult and children's Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario

Why work for Tigercat Industries group of companies?

 We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story  

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities.  Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat's Accessibility Plan.


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