Guest Service Agent

1 week ago

Brandon, Manitoba, Canada Canad Inns Full time $40,000 - $60,000 per year


The successful candidate will play a highly visible and important role in ensuring the delivery of an exceptional guest experience. This position involves adeptly addressing and resolving guest issues while maintaining a proactive approach. Offering individualized attention, taking personal ownership, and fostering teamwork are key components in delivering outstanding guest service.

Important Notice: This position is located in Brandon, MB

Responsibilities:

  • Offer individualized focus, assume personal accountability, and collaborate effectively to deliver exceptional guest service.
  • Attentively listen, identify solutions, and ensure resolution when addressing guest concerns.
  • Handle incoming customer reservations and process them efficiently.
  • Constantly assess and adapt current practices to perform a task better, faster, or more efficiently.
  • Ensure precision, comprehensiveness, and adherence to the utmost quality standards in all tasks.
  • All other duties as assigned.

Qualifications:

  • Open availability, including weekends and evenings
  • Minimum 2 years of experience in a hotel front desk role
  • Experience in delivering superior customer service and interaction, managing customer complaints and input with a professional and empathetic approach.
  • A positive attitude and strong work ethic.

Our benefits to support your success:

  • Employee Canadvantage Rewards Program.
  • Employee Discounts, including meal, room rates, and more
  • Educational Scholarships and financial assistance.
  • Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws and more

About Canad Inns:

Canad Inns is Manitobas premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team.
Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company.

We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards.

Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.


  • Bilingual Customer Service Representative

    1 week ago

    Brandon, Manitoba, Canada Florida One Insurance Full time US$42,600 - US$92,000

    Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative, where you can immerse yourself in a dynamic environment that values your skills and growth. In this onsite position, you'll have the unique opportunity to engage directly with customers, solving their insurance-related problems and ensuring a positive experience. Your...

  • Bilingual Customer Service Representative

    2 weeks ago

    Brandon, Manitoba, Canada Florida One Insurance Full time US$42,600 - US$92,000

    Join Florida One Insurance as a Full-Time Bilingual Customer Service RepresentativeAre you passionate about helping people and fluent in both English and Spanish? Step into a dynamic, customer-focused role at Florida One Insurance, where your communication skills and dedication to service will be truly valued.As a Full-Time Bilingual Customer Service...

  • Service Administrator

    1 week ago

    Brandon, Manitoba, Canada Mazergroup Full time $45,000 - $60,000 per year

    Mazergroup is a family of machinery dealerships offering agricultural, construction, and commercial turf equipment, sales, parts, and service. With eighteen locations across Manitoba and Southern Saskatchewan, we are ideally positioned to serve our customers throughout our territory.As part of the service team, theService Administratoris responsible for the...

  • Floor Host

    16 hours ago

    Brandon, Manitoba, Canada Canad Inns Full time $40,000 - $60,000 per year

    Floor Hosts at Canad Inns play a key role in guest experience and safety, with responsibilities that vary depending on the outlet in which they are assigned. Working under the direction of the General Manager, Outlet Manager, or Guest Services Manager, Floor Hosts are expected to provide prompt, courteous, and professional service as front-line...

  • Floor Host

    1 week ago

    Brandon, Manitoba, Canada Canad Inns Full time $30,000 - $50,000 per year

    Floor Hosts at Canad Inns play a key role in guest experience and safety, with responsibilities that vary depending on the outlet in which they are assigned. Working under the direction of the General Manager, Outlet Manager, or Guest Services Manager, Floor Hosts are expected to provide prompt, courteous, and professional service as front-line...

  • Assistant General Manager

    1 week ago

    Brandon, Manitoba, Canada Canad Inns Full time $58,000 - $85,000 per year

    Overview:This position offers an exceptional opportunity for an external candidate to join Canad Inns and cultivate their skills under the guidance of an experienced General Manager. The Assistant General Manager will collaborate closely with the General Manager to gain comprehensive knowledge of all facets of hotel operations, with the goal of advancing to...

  • SAI – Student Customer Service Assistant I

    1 week ago

    Brandon, Manitoba, Canada Brandon University Full time $84,480 - $86,400 per year

    Classification: Student Assistant IEmployee Group: PSACJob Title: Student Customer Service AssistantDepartment: Healthy Living CentreWage: $16.20 per hourHours of Work: Variety, including days, evenings, and weekendsStart Date: January 1, 2026Number of Positions Available: 1Length of Appointment: April 30, 2026 with possibility of extensionDeadline to Apply:...

  • Purchasing Agent

    1 week ago

    Brandon, Manitoba, Canada Prairie Mountain Health Full time $45,000 - $75,000 per year

    QualificationsGrade 12 education (MB Standards)One (1) year equivalent full time experience with Materiels Management procurement functions within the last three (3) yearsOther combinations of suitable education and experience may be consideredProficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications...

  • Medical Aesthetician

    3 days ago

    Brandon, Manitoba, Canada Skin and Laser Clinic Full time $40,000 - $60,000 per year

    Job SummaryWe are seeking a skilled and passionate Aesthetician to join our team. The ideal candidate will possess a strong background in providing exceptional skincare and beauty services while ensuring a welcoming and professional environment for our clients. This role requires a blend of technical expertise and outstanding customer service skills to...

  • Security (Not licensed)

    5 days ago

    Brandon, Manitoba, Canada Canad Inns Full time

    We are seeking a dedicated Security to join our team. This role requires flexibility, with hours typically between 10:00 PM 2:00 AM, including Friday nights and occasional Saturdays. As a Security, you will be responsible for maintaining a safe and secure environment by monitoring activity, preventing loss, and ensuring compliance with company policies and...