Customer Sales Representative

Company Description

As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all –while minimizing the use of land and other agricultural inputs.

Syngenta Crop Protection keeps plants safe from planting to harvesting. From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold.

Syngenta Crop Protection is headquartered in Switzerland.

Job Description

At Syngenta, we are working to build the most collaborative and trusted team in agriculture that provides leading seeds and crop protection innovations to enhance the prosperity of farmers. To support this challenge, Syngenta's Crop Protection Commercial Team is currently seeking a remote Customer Service Representative in the Saskatoon, Rosetown Area.

In this role, you will enhance sales and profitability by collaborating closely with top-tier growers. Achieve the established sales and market share targets set in the district's comprehensive sales and marketing plan, while following both company and corporate policies and strategies.

Accountabilities:

Meet or ideally exceed territory sales targets and objectives by:

• Focusing on Elite Grower clients identified as "Grow and Get" (these are substantial grower clients where our current market share is below expectations, according to market research findings).
• Implement annual business activity plans with selected top-tier growers in cooperation with preferred retail partners using a Customer Link approach.
• Execute the Discovery Phase of strategic selling with a strong business orientation and focus on providing added value and information beyond agronomic expertise.
• Deliver programs or offers to target growers.
• Collaborate with Territory Sales Representatives to oversee retail partnerships in their region.
• Manage performance inquiry process by working hand-in-hand with the Seed Care Specialist and the Agronomic Service Representative for agronomy requirements.
• Communicate on an ongoing basis with Elite Grower's preferred retail account representative or consultants to keep lines of communication open between Retail Account(s) and Syngenta.
• Record all grower interaction including offers made and agreed to in CRM tool so that information is shared with appropriate TSRs and other internal colleagues.
• Collaborate with customer campaign teams to provide input on customer needs.

Qualifications

• B.S. degree in Business, Science, Agriculture, or Supply Chain Management.
• Extensive experience in the Canadian crop protection market.
• Understanding of financial analysis and business practices.
• CCSC certification is an asset.
• CCA certification is an asset.
• Knowledge of crop protection businesses in Western Canada and the full range of Syngenta products. Extensive understanding of distributor and partner networks in Western Canada.
• Comprehension of the Canadian and North American agricultural, seed treating, and crop protection markets and the regulations and policies that affect these markets.
• Agronomic knowledge of the crops grown in the geographic area.
• Awareness of new and existing technologies.
• First-hand knowledge of farming operations and the ability to seek information about the real underlying needs and business strategies of the grower.
• Understanding of the fundamentals of business challenges, strategic selling, and negotiation skills.
• Strong verbal communication, written communication, and presentation skills enabling transfer of quality information to stakeholders and contacts and across the organization.
• Strong self-development skills in managerial competencies, building and maintaining product knowledge, usage recommendations, and knowledge of current and emerging technologies.

Additional Information

• Travel required – 30%
• Must have a valid Driver's License

What We Offer:

• A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
• Full Benefit Package (Medical, Dental & Vision) that starts your first day.
• 401k plan with company match, Profit Sharing & Retirement Savings Contribution.
• Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.

Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here:

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

WL: 3A