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Inside Sales Representative
3 weeks ago
Part-Time · Work-From-Home · Saskatoon
Chronicle Custom Woodworks is a Saskatoon-based maker of fine staircases, wood doors, railings, and bespoke solid-wood architectural elements. With a commitment to traditional craftsmanship and enduring quality, the Company serves homeowners, designers, and builders who value workmanship of a higher order.
We are seeking a part-time Inside Sales Representative who brings professionalism, initiative, and a steady manner to our growing team. This is a permanent, work-from-home position that offers the opportunity to contribute meaningfully to a small but distinguished craft business.
Position Overview
The Inside Sales Representative's primary responsibility is to support the Company's growth through prospecting, lead generation, and structured follow-up. The successful candidate will engage clients by phone and email, introduce them to our product offerings, arrange appointments, and maintain strong customer relationships. This role requires discipline, clarity in communication, and a high regard for service and reputation.
You will work closely with management to ensure that client outreach is consistent, well organized, and aligned with the Company's standards.
Key Responsibilities
● Lead generation and cold calling to identify prospective clients
● Conduct professional B2B and B2C communication to understand needs and introduce solutions
● Arrange showroom visits and on-site consultations for our outside sales and project teams
● Promote awareness of the Company's full range of products and services
● Conduct follow-up with leads, quotes, and existing clients to support satisfaction and retention
● Maintain accurate CRM records and daily call logs
● Provide management with observations regarding industry trends, competitor pricing, and client concerns
● Support continuous improvement in sales processes and client-care practices
● Build and maintain organized client portfolios
What You Will Be Representing
Items We Make
● Custom staircases in solid wood or steel
● Wood, iron, glass, or steel railing systems
● Solid-wood interior and exterior doors
● Mantels, beams, and architectural components
● Butcher-block countertops
● Custom mouldings
● Bespoke furniture and millwork
Items We Sell
● Premium architectural door hardware
● Stainless steel handrail components
● Odie's Oil finishing system
● Wood and MDF mouldings, casings, and baseboards
Services We Provide
● Professional installation
● Wood finishing
● 3D design and rendering
Requirements
● Two to four years of sales experience with an understanding of sales principles; a bachelor's degree is an asset
● Strong written and verbal communication
● Excellent organizational skills with the ability to manage tasks independently
● Proficiency with CRM systems and the Google Workspace environment
● Self-motivated, disciplined, and able to meet sales targets
● Part-time availability of two paid hours per day, Monday through Friday, with a consistent schedule
● Must be local to Saskatoon; the Company does not hire out of province or internationally
Compensation
● Base pay: 16 to 18 dollars per hour, depending on experience
● Commission: The Inside Sales Representative earns a five percent commission on all new sales they secure. Commission is paid in two stages. Seventy five percent of the commission is paid when the client accepts the quote and the deposit is received. The remaining twenty five percent is paid upon final payment at project completion. This structure rewards successful sales activity while encouraging attentive follow up, feedback collection, and courteous customer care throughout the life of the project.
● Commission Account Maintenance Period: Accounts remain under the representative's commission structure for twelve months from the date of initial sale. After twelve months, accounts transition back into the general clientele pool.
Job Types: Part-time, Permanent, Casual
Pay: $16.00-$18.00 per hour
Expected hours: 8 per week
Work Location: Remote
