Assistant Regional Manager, Toronto

Job Posting: Assistant Regional Manager, Toronto & GTA

Who We Are

Pedalheads is a fast-growing leader in children's programming, offering high-quality bike, trail, and swim lessons across North America. Our mission is simple: we inspire kids to believe in themselves.

Why You'll Love Working at Pedalheads

Growth

With over 250 locations in 40+ cities and a team of 2000+ dedicated staff, we teach more than 70,000 children each year. Our growth of over 50% in the past two years highlights our commitment to maintaining a "love what you do" culture, providing flexibility and opportunities for professional development.

Culture

Join a supportive and energizing team environment filled with fun, friendly, and driven people. Our culture is the heart of Pedalheads, where our team members thrive.

Opportunity

We prioritize the development of our people, valuing trust and empowerment. Our ambitious expansion plans across North America create endless career growth and development possibilities.

Purpose

By teaching essential skills and fostering confidence, we impact the lives of children in meaningful ways. We also offer a generous bursary program and engage in community-building initiatives.

The Role

The Assistant Regional Manager will help plan and run summer day camps across Toronto & the GTA during the months of January through September. This is a seasonal role where you will be involved in the planning and preparing for our peak summer season, including, sourcing and confirming new camp locations, hiring & training seasonal staff, marketing and promoting our programs, preparing camp equipment and supplies, and managing in-season camp operations. You will have the opportunity to make a direct impact to the organization, it's staff, customers and the children that come to our summer camps.

Key Responsibilities

Camp Management

• Assist the Regional Manager with finding and confirming new locations for Pedalheads camps
• Organizing, preparing, and maintaining camp equipment and supplies, and ensuring timely delivery to camp locations.
• Lead and supervise summer camp staff by providing mentorship and motivation on-site and supporting the site leadership teams at each location
• Establish positive relationships with camp leaders, instructors, and volunteers.
• Ensure that camp procedures and safety standards are being followed and upheld
• Be actively involved in ensuring quality delivery of our children's programs
• Participate in ensuring friendly, caring, and safe camp environments
• Building and maintaining positive relationships with site hosts and dealing with issues or concerns raised by hosts in an effective and timely manner

Hiring

• Work with Hiring Coordinators to hire quality staff for seasonal roles, ensuring staffing quotas are met for each camp location in assigned territory
• Assists with screening applicants and conducing regular interviews (Group, Individual & online)
• Use tools provided to help assess candidate's skills and ability to do the job
• Help in the preparation and management of all onboarding documents, staff lists, and training dates

Customer Service

• Assists the Regional Manager with responding to customer complaints in a timely and professional manner, always aiming to provide solutions that ensure resolution.
• Always willing to go the extra mile to engage customers and provide an excellent customer experience.
• Proactively engage with parents and children on-site.

Marketing

• Participate in marketing activities and promotional events as requested by the marketing department.
• Interact with other child focused organizations and businesses to develop beneficial relationships.
• Support corporate activities that drive business success and value for the customer.

Skills, Knowledge, and Experience

Relationship Builder – builds and preserves trusting relationships with Camp Leaders, instructors, colleagues, customers, hiring resources and child focused organizations (daycares, preschools etc.)

• Passionate and collaborative – participates and represents the company brand proudly
• Leader and mentor - a mature and dynamic leader who is enthusiastic and brings positive energy. Someone who can develop and motivate employees
• Leader - a mature and dynamic leader who is enthusiastic and brings positive energy
• Responsible - takes initiative and takes charge of situations
• Work ethic – self-motivated, works continuously towards successful outcomes
• Organizer and planner – plan, organizes, schedules, and budgets efficiently and productively
• Flexibility/adaptability – adjusts quickly to changing situations; copes effectively with complexity and change; able to work occasional evening and weekends
• Team Player - has excellent verbal communication and collaboration skills and can work with all levels and functional areas of an organization
• Fun – understands the importance of team bonding and creates and open and social workspace

Qualifications

A minimum of 2 year's supervisory experience managing summer camps and/or teams of leaders/instructors

• Hands-on experience with children's programs/summer camps or in coaching, teaching, instructing children ages 3 to 8 years old
• Must have a valid driver's license and be able to travel to areas of responsibility
• Knowledge and understanding of the communities in Southern Ontario
• Valid First Aid Certificate
• Must pass a background check up on hire
• Must be competent with Microsoft Office applications (Excel, Word, Outlook)
• Must be able to lift 30lbs

Assets:

• Degree in Education, Sports Management or related field or equivalent education and experience
• Supervisory and/or hiring experience, especially with ages 15-25

Direct reports

The Assistant Regional Manager will assist the Regional Manager with supervising the activities of the Site Leadership and Instructor teams within their assigned regional area.

PAY AND PERKS

The successful candidate will be paid an annual salary rate based on $28.00 to $31.00, commensurate with experience. This is a 8 month contact position from January 5, October 2, 2026.

Application Process

To apply, please submit your application online by December 14, 2025.

This is an exciting time for Pedalheads as we expand our team and create growth opportunities for both our staff and the children in our programs. Apply now and discover why our team loves what we do

Pedalheads is committed to creating and upholding a diverse, inclusive and equitable environment that is respectful and welcoming to everyone. We believe that our programs are enriched by the presence of many voices from a variety of racial, cultural, and religious backgrounds, political beliefs, ages, sexual identities and orientation, socio-economic backgrounds and physical and cognitive abilities.

We welcome applications from individuals of all identities and backgrounds. If you face any barriers to employment or require financial assistance or other accommodation during the recruitment and/or employment process, please feel free to contact the People and Culture team in confidence.