Intake Specialist

We need hope-bringers and changemakers - because the work we all do matters. Join a team that shows up for each other as much as we show up for our clients. At Gaudenzia, your purpose fuels progress - for yourself and others.

Gaudenzia's Mission: Gaudenzia's Mission is to promote long-term recovery by providing comprehensive treatment and support to people with substance use disorder, co-occurring mental health disorders, and related conditions, regardless of individual circumstances.

Qualifications:

Education/ Training:

• Must hold a degree from an accredited college or university with a recognized clinical discipline

 Experience:

• Associate's Degree with at least 3 years of experience
• Bachelor's Degree with at least 2 years of experience
• Master's Degree with at least 1 years of experience

Your responsibilities in this role may include:
The Intake Specialist is responsible for overseeing the program's referral and admissions process in addition to all related administration functions. This position serves as the coordinator for new admissions and confirms all aspects of the intake process have been completed, including securing funding. This individual will complete and ensure the quality and timeliness of assessment and the accurate tracking and reporting of referral information. This role requires considerable contact with external entities including referral sources, community, and internal program management including ongoing working relationship with marketing department. Major responsibilities include, but are not limited to, achieving program utilization goals and objectives, conducting intake and assessments, including ASAMs, and generating daily reports of admission and discharge statuses via the agency's electronic health record system. Work is performed with considerable independence in accordance with established regulations, policies, and procedures. Work is reviewed and supervised by Admissions or Program Director, to whom this individual reports.

• Treat all clients and staff with dignity and respect
• Manage all phases of pre-admission /intake services for assigned program(s)
• Manage the daily census of assigned programs and generate daily reports
• Maintain efficient admissions/intake assessment procedures, ensuring appropriate referrals to program
• Participates with the multidisciplinary team to assess, evaluate, and determine the need for services
• Completes telephonic and face-to-face interviews with individuals presenting for admission
• Oversee and ensure client intake to care/transition, ensuring completion of documentation within the electronic health record system
• Maintain proficiency in assessment, intake and level of care protocols, utilizing the ASAM criteria
• Ensure accurate, up-to-date, intake records, records of referral, and funding sources
• Conduct admission funding reviews with relevant payor(s)
• Establish and maintain positive relationships with funding, referral and regulatory Agencies 

Skills, Knowledge & Abilities

• Knowledge of regulatory, licensing, and accreditation standards
• Knowledge and ability to work with electronic health record systems
• Knowledge of substance use and mental health disorder treatment programs
• Knowledge and skill in assessment/evaluation and intake process and procedures
• Ability to exercise sound judgment in developing, implementing, interpreting and evaluating program policies, procedures and regulations
• Ability to communicate effectively, both verbally and in writing
• Ability to work with clients to gain confidence and cooperation
• Ability to successfully work with others from various cultures and backgrounds
• Ability to plan and organize work and prepare appropriate, accurate records, and reports
• Ability to establish and maintain effective working relationships with clients, staff, health care providers, referral entities, outside agencies, institutions and the general public
• Skilled at using computers, including familiarity and faculty with Microsoft Office programs like Word and Excel

What We Offer: Competitive Pay - Excellent Benefits - On The Job Training - Upward mobility - Educational assistance to help you grow with us in this life saving field

For more details please visit out website: 

Our Operating Principles: We, as members of the Gaudenzia Team, are committed to these principles. They guide the way we perform Gaudenzia business, every day.

• We hold client care as our top priority.
• We assume good intentions.
• We are present, we connect, & we communicate with transparency, dignity, and respect.
• We make data-driven decisions with courage, challenge the status quo, find innovative ways to grow Gaudenzia & each other.
• We support each other publicly & privately in all circumstances.
• We provide & accept constructive, honest, respectful, and timely feedback with an open mind & without personalization.
• We operate with integrity, focus on outcomes, & have a bias for action.
• We follow through on agreements & honor commitments prioritized with a sense of urgency - someone's life may depend on it.

Gaudenzia is proud to be an employer of choice - and a treatment provider of choice - in the substance use and co-occurring disorders treatment field. We work hard to foster an inclusive, supportive environment where our employees and clients always feel safe and welcome.

Come work with us