Pre-Construction Technical Manager
1 week ago
Doka's expertise in formwork technology is unparalleled in the industry and we are proud of the difference we make globally "It's not just formwork – it's DOKA" is impressively demonstrated worldwide in buildings like the Burj Khalifa (Dubai), in hydroelectric generating stations like the Keeyask (Nelson River in northern Manitoba) – and in parts of the Brenner Base Tunnel (European Alps). Collaborative teamwork of nearly 7000 employees in over 160 distribution/logistics facilities in more than 70 countries is one of the primary reasons behind our success. With more than 150 years of history as a family owned company, we recognize and appreciate our employee's work every day by rewarding them with flexible work hours, competitive wages, bonuses, training/development opportunities and a comprehensive group benefits program including RRSPs.
Job DescriptionAs the Pre-Construction Technical Manager at Doka Canada, you are responsible for providing technical and commercial support to drive sales performance, solution accuracy, and customer satisfaction across our broad base business. Reporting directly to the Area Manager, you act as the bridge between Sales, Technical, and Operations, ensuring that every proposal and project is technically sound, cost-effective, and aligned with Doka standards.
This role combines technical depth with commercial insight, supporting project pursuits, client's presentations, and proposal development. You will contribute to revenue growth by designing practical, safe, and efficient formwork and shoring applications, while positioning Doka as a trusted solution partner in the regional market.
Key Responsibilities:
- Serve as the primary technical liaison between Sales and Technical department, ensuring customer requirements are clearly defined, feasible, and aligned with Doka's systems and capabilities.
- Support Area Manager and Account Managers by reviewing project concepts, identifying technical risks, and confirming solution viability before proposals are issued.
- Collaborate with the Technical department to ensure project designs, layout, and calculations meet client expectations and comply with safety and Doka standards.
- Participate in client meetings and bid discussions to provide technical clarity, explain application concepts, and support sales presentations.
- Translate customer requests into accurate design briefs, ensuring the Technical department receives all necessary project data, drawings, and technical inputs.
- Ensure proposed solutions are practical for execution by coordinating with Operations and Yard teams on material availability, logistics, and timelines.
- Review and validate technical aspects of quotations, ensuring accuracy completeness, and constructability.
- Monitor the progress of open opportunities to ensure technical deliverables support timely proposal and project execution.
- Identify opportunities to improve internal coordination, reduce rework, and enhance communication between Sales, the Technical department, and Operations.
- Provide technical coaching to the sales team, helping them understand system capabilities, application limits, and solution differentiation.
- Maintain an up-to-date understanding of Doka products, applications methods, and new innovations to support business development.
- Represent Doka as a technical partner at customer events, presentations, and site visits, reinforcing trust and credibility.
Education and Experience:
- Bachelor's degree or diploma in Civil Engineering, Construction Management, or a related technical field.
- Minimum 5-8 years of experience in formwork, shoring, or construction project coordination.
- Strong understanding of temporary works, formwork systems, and construction sequencing.
- Proven experience support sales or project management teams in a technical advisory or applications capacity
- Excellent communication and coordination skills across technical and non-technical audiences.
- Proficiency in Microsoft Office; familiarity with AutoCAD or formwork layouts (review level only) is an asset.
- Strong business acumen with a customer-centric mindset.
Characteristics for Success:
- Connector: Bridges the gap between Sales, Technical, and Operation to ensure clarity, alignment, and seamless execution.
- Customer-Focused: Builds trust through deep understanding of customer needs and communicates solutions clearly and confidently.
- Technically Competent: Understands technical principles and Doka systems well enough to challenge assumptions and confirm feasibility.
- Collaborative Partner: Works effectively across multiple functions, ensuring shared accountability for customer satisfaction.
- Analytical Thinker: Anticipates potential design or logistical issues early and coordinates timely resolution.
- Commercially Minded: Balances customer requirements with project profitability and operational feasibility.
- Organized and Proactive: Manages multiple opportunities simultaneously with strong follow-up and attention detail.
- Professional Role Model: Embodies Doka's guiding principles of trust, collaboration and continuous improvement.
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