Creative Producer

Lush North America supports 252 retail stores in Canada and the USA, a business based in Canada, and manufacturing centers in Vancouver and Toronto. Lush is known worldwide for our unique bath and beauty products. We pride ourselves on amazing skin and hair care, personalized customer service, environmental activism and a vibrant store atmosphere. We believe it's our responsibility to advocate for the environment, animals and people in need. We're passionate about giving back to organizations locally and around the world.

The Role

Lush Fresh Handmade Cosmetics is seeking a Creative Producer for our in-house Film and Photo team, positioned within our Brand department. Reporting to the Film and Photo Manager, you will be responsible for producing high-quality and original content across all Lush platforms, including website ecommerce photo and video, social content, event activations and brand documentaries. You will do this in partnership with the Film and Photo Manager and our in house Photographer and Videographer.

The Creative Producer oversees film and photo projects from start to finish, ensuring they run smoothly and seamlessly, while reporting on progress to stakeholders. You have a diverse range of photo and video experience and a deep knowledge of the full production pipeline. You are adept at creating budgets and schedules and enjoy collaborating with stakeholders to take a brief from paper to screen whilst keeping costs and time in check. You like to get hands on with production; helping to build sets, source props and ensuring the studio runs smoothly.

This is an excellent opportunity to work as part of the Brand team at Lush, working with a lot of caring and creative people, to promote products that make a difference.

Reporting to the Film & Photo Manager, the Creative Producer's core RESPONSIBILITIES will include:

Key Responsibilities:

• Oversee all aspects of Film and Photo production including the coordination of the production team, talent and other personnel in partnership with project managers
• Create and manage detailed schedules for all team deliverables
• Ensure that budgets and project plans are clear and realistic, requesting additional budget if the scope of the creative requires it and/or discussing with the Film & Photo team if restricted
• Communicate with all project partners and stakeholders to ensure that expectations are aligned and clearly documented
• Work creatively with the team to ensure look and feel aligns to the brief and art direction getting hands on as needed
• Select and communicate with external vendors, freelance talent, and in house models to discuss availability and rates, and manage them on set
• Collaborate with global teams as needed, in particular for YouTube content or Global Events
• Manage talent and location contracts. Work with the Legal team to ensure production is executed safely for all parties involved
• Ensure that insurance, health and safety rules, copyright laws and agreements are followed.
• Maintain data privacy expectations in partnership with our data protection team
• Coordinate all Film & Photo spends. Ensure all freelancers are paid in timely manner and correct paperwork is delivered to Finance
• Maintain Film and Photo studio logistics including the inventory database of product and props, ordering, sourcing, and donating items as needed. This includes management of new product as it arrives to studio
• Ensure assets being uploaded in post production align to DAM standards for keywording, tagging and delivery
• Oversee the internal model database, sending out casting calls and ensuring hours are logged and payment is made
• Support and coordinate on projects using external production companies
• Travel to photoshoot locations as required, sometimes at short notice, generally once or twice per quarter but sometimes more

You bring the following QUALIFICATIONS:

Required:

• 4 years of experience in a comparable production or project management role within an agency or in-house creative team
• Proven experience managing production budgets and schedules
• Experience producing a wide range of content types (ecommerce, social, events, doc etc.)
• Strong organizational skills with the ability to manage multiple competing priorities
• Eye for trends and an ability to work with art directors and team to create and build sets
• Familiarity with project management software and Digital Asset Management (DAM) systems
• Ability to work both autonomously and in a team environment
• Ability to communicate effectively with both cross-functional internal teams and
  external vendors
• Ability to give concise feedback and maintain brand guidelines
• Passion for Lush products and an eye for quality
• Ability to travel to and from photoshoot sites as needed

How to Apply:

Please submit your resume, a link to your portfolio, showreel, or examples of your work, and a Cover Letter inclusive of your salary expectations.

Job Type: Regular, Full Time.

Work Model: Hybrid, approximately 3 days per week in office/studio

Location: Toronto, ON

Hiring Timeline
We're sharing this role ahead of the holiday period to give candidates time to apply. While our hiring team will be on holidays from December 22 to January 2, applications will continue to be accepted, and interviews are expected to begin in early January.

Recruitment Process Overview:

Application Deadline: Monday, January 5th, 2026 at 5:00pm PST