Team Operations Coordinator

Job Description

WHAT IS THE OPPORTUNITY?

The Chief Legal and Administrative Officer (CLAO) Team Operations Coordinator will support CLAO's office portfolio in a specific region as well as the associated CLAO teams in providing coordination, administrative and other ad-hoc support in their day-to-day responsibilities. This could include but is not limited to coordination and facilitation of meetings/events, support facilities communications, handle building access, printers and office supplies, floorplans, seating, and other coordination requirements of the team.

This role requires the ability to prioritize tasks, work under pressure of daily deadlines, and keep organized while working under frequent interruption. The role focuses on the operational and coordination aspects of CLAO's office portfolio in a specific region, ensuring that the physical space effectively supports the team's needs.

WHAT WILL YOU DO?

• Assist the team with new move planning, floor plans, seating charts, floor access in coordination with the appropriate personnel.

• Assist with onboarding employees, obtaining hardware, seating, card access, etc.

• Assist the team with facilities coordination, including submitting service request tickets, coordinating communications efforts for building and facilities concerns.

• Assist and collaborate with global CLAO Team Operations Coordinators to support Executive requirements, when Executives are traveling to global locations that do not have local Executive Assistant support.

• Co-ordinates meetings, planning sessions and other events where required. Ensures suitable meeting rooms are selected and manages the logistics e.g. room arrangements, attendance, invitations, audio visual and electronic equipment, catering needs, etc.

• Liaise with building and security teams, as well as global CLAO teams.

• Support the distribution of facilities communication materials

• Performs a variety of sundry administrative duties, which may include, but not to be exclusive to: photocopying, ordering and replenishing office materials and other office support as required

• Represents CLAO from a Health and Safety and Fire Marshall point of contact.

• Performs ad-hoc coordination responsibilities under the supervision of the local CLAO leadership.

WHAT DO YOU NEED TO SUCCEED?

Must have:

• This role operates within a fast paced and deadline driven environment, the successful candidate must be able to focus and calmly prioritize and execute multiple tasks in a fast paced, high-pressured work environment providing fast, friendly, and accurate service.

• Strong organizational skills and be detail oriented

• Minimum 3 years' experience in a coordinator capacity

• Ability to maintain consistent and high levels of performance and multi-task projects across groups

• Strong working knowledge of Word, Excel, PowerPoint, Outlook, and Visio and Web browsers

• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs.

Nice-to-have: 

• Very good understanding of the processes, policies and procedures required for proactively supporting multiple people at varying levels of seniority

• Ability to work well in a team environment and independently

• Accept other duties as assigned

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

Job Skills

Collaborating, Communication, Deadline Management, Meeting Organization, Microsoft Office, Microsoft Office 365, Microsoft SharePoint, Office Administration, Office Equipment, Organizing, Prioritization, Relationship Management, Work Under Pressure

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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