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Senior LiveOps Producer

3 weeks ago

Victoria, British Columbia, Canada kano Full time

**This is an opportunity to work for a remote-first company. Only applicants living in British Columbia will be considered for the role. Must be legally eligible to work in Canada.**

Our Values

Driven by PLAYER OBSESSION, we earn our players' trust by understanding their needs and creating experiences that put them first.

OWNERSHIP means we take responsibility for our work and outcomes — we follow through, learn from mistakes, and never say "that's not my job."

With RESOURCEFULNESS, we do more with less, finding creative ways to overcome challenges and deliver impactful results.

Grounded in CONTINUOUS IMPROVEMENT, we are relentless in our pursuit of better — for ourselves, our games, and our players.

The Opportunity

At Kano, we build communities through gaming experiences that connect millions of players worldwide. We're looking for a Senior Producer to take ownership of production for our text-based RPG product line, managing the daily operations and delivery of engaging, high-quality live games. You'll partner with a Product Owner to ensure regular content, feature, and event updates that excite our players and sustain long-term engagement.

This is a highly collaborative role that blends strategic planning, operational excellence, and a deep understanding of player behavior in social/mobile games.

What You'll Do

Drive LiveOps Strategy: Execute on our strategies to drive player engagement, retention, and revenue in XWars and related titles.

Own Production KPIs: Define, monitor, and report on key performance indicators (KPIs) related to production throughput, delivery quality, and LiveOps efficiency. Use data to identify bottlenecks, improve workflows, and inform decision-making.

Oversee Live Events: Manage the scheduling and rollout of in-game events, promotions, and updates (e.g., raids, battle passes, prestige locations, crates, blitz events).

Balance Rewards and Progression: Ensure item and reward balancing that fosters fair, rewarding progression across multiple systems.

Analyze and Optimize: Monitor game performance and player data to identify trends, measure impact, and guide continuous improvement.

Drive Teams: Lead Product, Design, Development, Creative, Marketing, Player Success, Data Science, and QA to deliver smooth, high-quality releases.

Facilitate Agile Ceremonies: Lead standups, sprint planning, and retrospectives to maintain focus and clarity across teams.

Align with Marketing & Community: Partner with marketing and player success to ensure cohesive promotions, messaging, and community experiences.

Stay Current: Keep up with industry trends and best practices in LiveOps, applying new insights to our strategy.

What You Bring

Bachelor's degree in Business, Marketing, Game Production, or equivalent experience

  • 3+ years of experience in LiveOps, game production, or related areas
    Strong analytical mindset and comfort working with performance data and KPIs

    Proven ability to manage multiple projects and competing priorities

    Excellent communication and collaboration skills across cross-functional teams

    Experience with agile methodologies and production pipelines

    Passion for gaming and a solid grasp of player motivation and engagement

    Familiarity with LiveOps tools (analytics, A/B testing, CRM, etc.)
Why Join Kano

Kano offers competitive salary and benefits, a supportive and remote-first culture, and the chance to work on games enjoyed by millions of players worldwide. We believe in ownership, autonomy, and helping our team members grow their craft and careers.

Salary Range:

($75,000 - $110,000)

The listed range reflects potential earnings for this role. Actual compensation depends on experience, skills, and alignment with company needs. Most candidates can expect to fall near the midpoint of the range.

Kano is a remote-first workplace with an in-person attendance requirement 2-6 times a year.

What we offer

  • Competitive wages determined by market research
  • Uncapped profit share program
  • Health, dental and vision benefits
  • 3 weeks vacation to start
  • Paid holiday shutdown in December
  • 12 paid Care Days per year
  • Yearly Continuous Improvement allowance
  • A results-driven company with a compassionate culture
  • Opportunity to work on game projects that are enjoyed by millions of players worldwide
  • Ability to make a difference. Have an idea? Talk directly with leadership about it instead of running through layers of bureaucracy

About Kano

Since inception, Kano has released twelve gaming titles (seven of which are live serviced today), with over 35 million downloads and close to $100M in sales.

Bootstrapped in 2008, and achieving profitability in 2009, Kano continues to grow its team, game portfolio and player base as an independent gaming studio, with hit games like Mob Wars, Idle Distiller and Monster Country.

Canadian owned and full-remote, we believe in giving small teams of talented people challenging problems and getting out of their way. That's why we look for the best and brightest to join our team; people who have talent, vision, and commitment.

Check out this article If you'd like to get some insight into our hiring process, our employee manual to understand how and why we do things the way we do, and this fun little video for an intro to the team

  • 2025 Great Place to Work Certified
  • 2024 Great Place to Work Certified
  • 2023 Great Place to Work Certified
  • 2022 Best Workplace for Mental Wellness
  • 2022 Best Workplace in Canada - Less than 50 employees
  • 2022 Best Workplace in British Columbia
  • 2021 Best Workplace in British Columbia
  • 2020 Best Workplaces in Canada – Less than 100 employees
  • 2020 Best Workplaces for Inclusion
  • 2020 Best Workplaces for Mental Wellness
  • 2020 Best Workplaces in British Columbia
  • 2019 Great Place to Work - British Columbia
  • 2019 VIATEC Employer of the Year - Finalist
  • 2018 VIATEC Company of the Year Employees) - Winner
  • 2018 VIATEC Employer of the Year - Finalist
  • 2017 VIATEC Company of the Year employees) - Finalist
  • 2014 VIATEC Employer of the Year - Winner

*Kano is an equal opportunity employer and considers qualified applicants without regard to race, gender, sexual orientation, gender identity or expression, genetic information, national origin, age, disability, medical condition, religion, marital status or veteran status, or any other basis protected by law*