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Parts Manager

3 weeks ago

Rocky View County AB, Canada Brandt Full time

Brandt is currently seeking a Parts Manager for our Rocky View location. The Parts manager is focused on increasing sales and resultant profits, while also enhancing competitiveness in the marketplace and maintaining dealer/customer satisfaction. This position is responsible for the management of parts operations, product support and personnel to maximize returns on investment through optimizing Parts Department processes.

Duties & Responsibilities

  • Accountable for managing all aspects of parts inventory within parts system
  • Optimize Parts Department processes to ensure internal and external customer satisfaction
  • Grow profitable parts sales
  • Coordinates a prompt, efficient, and timely flow of paperwork
  • Works with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs
  • Assists in analyzing departmental operations and storage layout and revises as needed for maximum effectiveness
  • Maintain a high performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment
  • Exercise disciplined expense control
  • Ensure superior external and internal parts customer service through staff scheduling to cover business hours
  • Work with product support and manufacturing groups to source and stock internally manufactured product parts
  • Develop annual parts sales business plan and budget to include support to other Brandt branches
  • Work with the Sales departments to maximize cross marketing opportunities
  • Other duties as assigned
LI-onsite

Required Skills

  • Knowledge of general parts and warehouse procedures
  • Strong oral and written communication skills
  • Ability to effectively lead a team to achieve required goals
  • Willingness to assist other staff as appropriate and as workloads dictate
  • Strong leadership ability and inventory management skills
  • Analytical thinker with strong problem solving and organizational skills

Required Experience

  • Previous leadership experience in a parts department preferred
  • HD Journeyman Partsperson ticket considered preferred
  • Warehouse management experience considered an asset