SAP Ariba Support Analyst

2 weeks ago

Toronto, Ontario, Canada Cognizant Technology Solutions Full time

About the role

As an SAP Ariba Support Analyst, you will make an impact by providing advanced functional and technical support for SAP Ariba platform, ensuring seamless integration with SAP ERP systems and delivering high-quality solutions to enhance user experience. You will be a valued member of the SAP Practice and work collaboratively with procurement, finance, IT stakeholders, and external support team.

In this role, you will

  • Deliver Level 2 and Level 3 support for SAP Ariba modules (Sourcing, Contracts, Buying & Invoicing), resolving complex incidents and service requests.
  • Troubleshoot and resolve integration issues between SAP Ariba and SAP ECC/S4, including data mapping and migration jobs.
  • Perform technical analysis by reading SAP tables, interpreting Ariba data structures, and validating data integrity.
  • Implement minor enhancements by gathering requirements, configuring workflows, approval rules, templates, and custom fields.
  • Conduct testing (unit, integration, UAT) and coordinate deployment while maintaining compliance with security and audit standards.

What you need to succeed (Required skills)

  • Strong expertise in SAP Ariba modules (Sourcing, Contracts, Buying & Invoicing) and integration with SAP ECC/S4.
  • Ability to read and interpret SAP tables, analyze data, and troubleshoot mapping issues effectively.
  • Hands-on experience with data migration, data mapping jobs, and integration troubleshooting.
  • Proven ability to collaborate across procurement, finance, and IT teams while maintaining detailed documentation.
  • Excellent problem-solving, analytical, and communication skills to work in a fast-paced, regulated environment.

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways. We encourage you to apply if you have most of the skills above and feel like you are strongly suited for this role. Consider what transferrable experience and skills make you a unique applicant and help us see how you'd be beneficial to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Working Arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 4 days a week in a client office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

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