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Information Specialist

2 weeks ago

Toronto ON MJ H, Canada Centre for Addiction and Mental Health Full time

Job Description

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at:

To view our Land Acknowledgment, please click here.

Access CAMH is looking for a full-time, contract (until March 31, 2027) Information Specialist position to support the Ontario Structured Psychotherapy Program (OSP).The OSP team provides evidence based individual and group-based Cognitive-Behavioral Therapy (CBT) within CAMH and off-site at community locations including primary care.

Reporting to the Manager, Access CAMH, you will be responsible for supporting intake tasks and other administrative tasks. Duties will include assisting with self-referral workflows including referral process and monitoring, data input and collection, answering clinical information calls, scheduling/managing appointments for the clinical team, database management and assistance with clinical program needs. You will work effectively and strategically with a variety of programs, staff, and internal and external stakeholders from diverse backgrounds. You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. This position may involve some evening and weekend work to accommodate client and group schedules. This position is primarily located at the 1051 Queen Street and may involve travel to other sites.

Job Requirements

The successful candidate will have a Bachelor's degree in psychology, social science or health related field and/or 1-2 years of related experience. Experience in mental health and/or addiction screening is an asset. You will have proficiency with word processing, PowerPoint, excel, redcap and database software and ability to learn new computer software systems. Excellent interpersonal, written and verbal communication, interviewing and organization skills, and the ability to work effectively in a dynamic academic research team environment with minimal supervision, are required. You will have sound analytical and problem-solving skills and must demonstrate sound judgment and the ability to interpret and apply policies and procedures. You must be detail-oriented, flexible, adaptable and customer-service oriented. Previous experience working in mental health services would be an asset. Candidates require the ability to work effectively in a variety of settings with individuals from diverse backgrounds. Bilingualism (French/English) is an asset.

Please Note: This full-time, contract position is part of the OPSEU Bargaining Unit ending March 31, 2027.