Niagara Student Transport Services Office Manager

DISTRICT SCHOOL BOARD OF NIAGARA

Invites applications for the following position:

Office Manager

Niagara Student Transportation Services

Niagara Student Transportation Services (NSTS) is a consortium between the District School Board of Niagara and the Niagara Catholic District School Board responsible for planning and managing safe, effective student transportation across the region. NSTS is seeking an Office Manager to work as a collaborative member of the student transportation management team.

The Office Manager is a key member of the NSTS team, providing direct support to the Executive Director and management staff. This role ensures the smooth and efficient functioning of the NSTS office, while overseeing a wide range of administrative, organizational, and financial responsibilities. The successful candidate will handle sensitive matters with discretion, coordinate projects and events, and contribute to the operational and strategic goals of the organization in partnership with colleagues and external stakeholders.

KEY RESPONSIBILITIES

• Provide administrative support to the Executive Director and management team, including scheduling, correspondence, report preparation, and stakeholder communications.
• Manage day-to-day office operations and support staff coordination, ensuring effective scheduling, record keeping, and timely responses to inquiries.
• Support governance and compliance requirements, including record retention, policy and procedure documentation, legal matters and financial reporting.
• Coordinate communication materials for internal and external stakeholders, including campaigns, reports, memos, and various other platforms.
• Assist with financial processes, including purchasing, invoicing, account reconciliations, and general ledger entries.
• Coordinate meetings, professional development, and special events for staff, partners, and external stakeholders.
• Support grant applications and reporting requirements on behalf of the consortium and its partners.
• Conduct research and synthesize information on student transportation matters, programs, and special projects.
• Provide HR-related support such as tracking staff time off, assisting onboarding processes, and maintaining confidential personnel files.
• Build and maintain strong relationships with municipal, regional, and community partners as part of a team-based approach.
• Exercise discretion, sound judgment, and problem-solving abilities in handling sensitive or urgent matters.
• Other related duties as assigned.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:

• Post-Secondary diploma/degree in Business/Management and/or Office Administration or equivalent experience in a related field.
• Minimum 3–5 years of progressive administrative experience, including management level support, ideally in a school board, municipal, or public- sector environment.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines as part of a team environment.
• Excellent written and verbal communication skills, with proven ability to prepare professional reports, correspondence, and presentations.
• Strong proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, OneDrive) and familiarity with financial and student information systems.
• Practical experience with bookkeeping, invoice processing, and records management.
• Demonstrated initiative, independence, discretion, and sound judgment while working collaboratively.
• Valid Ontario driver's license and access to a reliable vehicle.
• Flexibility to work outside regular business hours when required.

Salary range:$79,030 – $92,378. and includes a competitive benefits plan through a provincial benefits trust plan (extended health, dental, life insurance, AD&D), and enrolment in the OMERS pension plan. This is a 12-month full-time position (35 hours per week) and is part of the Board's union-exempt Administrative Management Group.

To be considered for this position, please submit your resume and a cover letter via Apply to Education no later than October 30, 2025, at 4:00 p.m.

The District School Board of Niagara is committed to equity and inclusion in the recruitment and hiring of its employees, who reflect the diversity of our community and students we serve. We encourage and welcome submissions from candidates from diverse backgrounds to build a supportive and inclusive workplace. DSBN welcomes applications from: Indigenous peoples, members of visible minorities, women, persons with visible and non-visible disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. The DSBN is committed to "Achieving Success Together" and recognizes that increasing the diversity of its workforce supports this objective.

DSBN will provide interview and employment accommodations during the selection process, based on any of the human rights protected grounds. Please notify us in advance and we will work with you to meet your needs. Applicants are thanked for making known their interest in working for the District School Board of Niagara. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.

Personal information on this form is collected, used and disclosed in accordance with the Education Act, R.S.O. 1990, c.E.2, as amended and the Municipal Freedom of Information and Protection of Privacy Act. R.S.O 1990, c.M. 56, as amended and will be used for the purpose of determining eligibility of the above-noted position and any similar or related purpose(s). Questions about this collection, use and disclosure should be directed to the Freedom of Information Coordinator, District School Board of Niagara, 191 Carleton Street, St. Catharines, ON L2R 7P

Land Acknowledgement

The land on which we gather is the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum agreement. Today this gathering place is home to many First Nations, M é tis, and Inuit peoples acknowledging this reminds us that our great standard of living is directly related to the resources and friendship of Indigenous people.