Office Administrator

1 week ago

Niagara Falls, Ontario, Canada Niagara Orthopaedic Institute Full time $45,000 - $60,000 per year

The Orthopaedic Institute is a multidisciplinary healthcare organization with five clinics across the Hamilton and Niagara regions. Our team includes orthopaedic surgeons, sports medicine physicians, physiotherapists, chiropractors, and massage therapists — all dedicated to providing exceptional patient-centered care.

We take pride in offering a professional and supportive environment where collaboration and compassion drive everything we do.

Role Description

We are seeking a
full-time Office Administrator
to join our team at the both the Hamilton and Grimsby clinics. The Office Administrator plays a key role in ensuring the smooth daily operation of the clinic by supporting patients, clinicians, and administrative staff.

Responsibilities include:

  • Greeting patients and managing check-in/check-out procedures
  • Scheduling appointments and managing clinician calendars using the Jane App EMR system
  • Handling phone calls, emails, and other communications
  • Processing payments and maintaining accurate patient records
  • Coordinating with clinical staff to support workflow efficiency
  • Assisting with administrative projects and ensuring the clinic runs smoothly day-to-day

Qualifications

  • Strong communication and customer service skills
  • Excellent organizational and time management abilities
  • Proficiency with office software and equipment
  • Experience with Jane App or similar healthcare scheduling software is an asset
  • Previous experience in a healthcare or rehabilitation setting is preferred
  • Ability to work both independently and as part of a team

Why Join Us

  • Supportive, team-oriented environment
  • Opportunity to work alongside leading orthopaedic and sports medicine professionals
  • Modern clinic with an efficient EMR system (Jane App)
  • Competitive compensation and growth opportunities

Location:
Hamilton and Grimsby

Type:
Full-time, on-site

If you are friendly, organized, and thrive in a fast-paced healthcare environment, we'd love to hear from you

Apply directly through LinkedIn or email your resume to
[
Sarah McAllister

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