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Client Care Representative/Receptionist

3 weeks ago

Scarborough Village, Ontario, Canada Small Animal Veterinary Hospital Full time

About Us

Welcome to Milliken Animal Clinic We're all about empowering pets and their families to live better lives. Our thriving clinic serves the diverse community of Scarborough, offering high-quality, personalized care. We're looking for a caring and organized Client Care Representative who loves communicating with people and is ready to be a part of our team.

Join Our Team

Are you passionate about helping both pets and people? We're seeking a friendly, service-oriented individual to join our team as a Client Care Representative. If you enjoy building relationships, organizing tasks, and contributing to a positive team environment, this might be the perfect role for you

Why Milliken?

  • Positive Culture: Join a team that truly cares for both pets and their owners.
  • Growth: Develop your professional skills and expand your knowledge in a supportive environment.
  • Diverse Clients: Serve a vibrant community that values our personalized care.

What Our Team Says:

  • "Helpful to newcomers and as a team."
  • "Culture of truly caring individuals for the pets as well as the owners."
  • "Very friendly…open-minded people."
  • "Positive and supportive team."

Perks:

  • Competitive salary ($18-$23.50 per hour)
  • Health benefits (100% paid)
  • Pet care, food, and product discounts
  • Continuing education resources
  • Vacation and sick days
  • Career growth opportunities in team management and hospital administration

Your Role:

  • Greet and assist clients with a smile, making them feel welcome and cared for
  • Organize appointments and manage client communication with efficiency and warmth
  • Collaborate with a diverse team of doctors, nurses, and support staff
  • Provide exceptional customer service, ensuring that every interaction is focused on the pet's health and the owner's needs

What You Bring:

  • Empathy and enthusiasm for serving pet owners
  • Strong communication and organizational skills
  • A collaborative spirit, ready to build trusting relationships with clients and team members
  • A hunger to learn—pet health knowledge is a bonus, but we'll train you
  • English proficiency required; Mandarin proficiency is a plus

Ready to Make a Difference?

Join Milliken Animal Clinic, where you'll play a vital role in helping pets and their families live better lives while growing your career. We can't wait to meet you

Apply Now

  • Website:
  • About Us video:

Job Types: Full-time, Permanent

Pay: $18.00-$23.50 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off

Ability to commute/relocate:

  • Scarborough, ON: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Front desk: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Work Location: In person