manager policy

• Job ID: 60706
• Job Category: Policy, Planning & Research
• Division & Section: Housing Secretariat, Housing Policy & Strategy
• Work Location: Hybrid, Metro Hall, 55 John St, Toronto, M5V 3C6
• Job Type & Duration: Full-time, Temporary Vacancy (12 months)
• Salary: $123,833.00-$170,184.00, TM5059 and wage grade 8
• Shift Information: Monday to Friday, 35 hour per week
• Affiliation: Non-Union
• Qualified List will be established to fill temporary positions.
• Number of Positions Open: 1
• Posting Period: 25-NOV-2025 to 02-DEC-2025

Are you a champion of achieving equitable outcomes for Toronto residents across the housing continuum, and advancing the City's HousingTO Action Plan? Are you looking for an opportunity to lead the development, evaluation, and implementation of strategies, policies, and programs that strengthen the housing system, in partnership with Indigenous, non-profit, and private-sector housing organizations? If so, we invite you to apply to this exciting opportunity with the City's Housing Secretariat Division.

As Manager, Policy & Program Planning, you will lead a team of professionals to design programs and drive new housing initiatives that translate strategic priorities into tangible programs. Reporting to the Director, Housing Policy & Strategy, your work will blend policy expertise with strategic relationship-building, as you collaborate with Indigenous organizations, non-profit and private housing providers, land trusts, and other key partners. You'll be at the center of fast-paced complex projects that work to align cross-government programs with local housing partners to meet the housing needs of Toronto residents.

Key Responsibilities
Program Planning, Development & Implementation

• Lead the development, implementation, and evaluation of housing programs, including new rental development and acquisition/repair of existing homes, aligned with the City's HousingTO Action Plan.
• Leads and/or advises on complex cross-divisional programs, policies, and issues by working with staff in various divisions.
• Provide leadership to a multi-disciplinary team and foster collaboration across City divisions, agencies, and external stakeholders.
• Manage research, analysis, and recommendations to improve housing policies and programs; prepare reports for Committees and Council.
• Represent the Director at briefings and ensure timely, accurate updates on matters before Council and Committees.

Stakeholder Engagement & Issues Management

• Build and maintain strong relationships with Indigenous organizations, non-profit and private housing providers, land trusts, and other partners in the housing system to advance shared objectives.
• Manages strategic and effective relations with City staff, Members of City Council, other governments, public agencies and partners
• Collaborate across divisions and external sectors to align strategies, policies, and leverage funding opportunities.
• Anticipate and address complex, high-profile issues, providing strategic advice and recommendations to senior leadership.
• Maintain thorough knowledge of corporate priorities, housing sector developments, and relevant legislation.

Team Leadership

• Manage and mentor staff, ensuring effective teamwork and ensure high standards of work quality, while fostering an environment of accountability, innovation and continuous learning.
• Oversee recruitment, performance management, and labour relations in collaboration with Employee Relations.
• Develop and administer the unit's annual budget, ensuring fiscal accountability and alignment with divisional priorities.

Key Qualifications

• Post-secondary degree in public policy, social science, urban planning, real estate, or a related field, or an equivalent combination of education and experience.
• Considerable experience leading the development, implementation, and evaluation of housing policies, programs, and strategies, with minimal direction while balancing political, community, and stakeholder interests.
• Considerable experience managing large, complex projects, including budgets, business case development, risk management, stakeholder engagement, and reporting on outcomes and performance indicators.
• Experience in team leadership, including recruitment, performance management, and labour relations.
• Demonstrated ability to build and sustain long-term, positive working relationships with diverse partners- Indigenous organizations, non-profits, private developers - fostering trust and collaboration to achieve shared housing objectives.
• Exceptional stakeholder engagement skills, with expertise in negotiation, conflict resolution, and building collaborative partnerships across sectors.
• Strong knowledge of housing policies and funding streams at the municipal, provincial, and federal levels, and ability to leverage intergovernmental relationships.
• Ability to recognize and anticipate program inter-relationships and understand the potential consequences of policy/program recommendations.
• Advanced organizational and project management skills, with the ability to thrive under competing deadlines and changing priorities.
• Knowledge of municipal governance structures and relevant legislation, including employment standards, human rights, and occupational health and safety.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City's commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the
application process
is available upon request. Learn more about the City's Hiring Policies and Accommodation Process.