Manager, Policy Management

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Finance

Pay Details:

$96,900 - $132,700 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Corporate Insurance Management is responsible for arranging risk-appropriate insurance, as required and where economically and strategically viable, to protect the Bank's businesses from adverse impacts of risk events. Such impacts are mainly financial but may also include a non-financial reputational component.

Along with procuring insurance or other similar risk transfer programs (including fronting arrangements and indemnity agreements) to offset the cost of risk, CI also manages claims and losses against the various programs.

CI also acts as a centre of expertise providing insurance guidance as follows:

• Consultation during RFPs or contract negotiations to determine what constitutes risk-appropriate insurance and indemnity requirements for the specific types of products or services involved with a third-party.
• Participation in Merger & Acquisition activities as required throughout the various stages of a prospective acquisition or divestiture to ensure there is an appropriate strategic insurance response and to minimize the insurable risk impact on the Bank.

Key Responsibilities

Insurance Acquisition & Renewal

• Support the end-to-end renewal and procurement process for a portfolio of corporate insurance policies, including financial lines, cyber, property, liability, crime, and specialty programs.
• Assist in developing renewal strategies, preparing underwriting submissions, reviewing quotes, and supporting negotiations.
• Work closely with external brokers and underwriters to manage timelines, data requests, and required documentation.
• Coordinate the collection, validation, and consolidation of underwriting information from business units, risk partners, and subject matter experts.
• Maintain accurate records, templates, and processes to support consistent and timely delivery of underwriting packages.
• Manage exposure and loss data inputs required for renewal analysis.

Stakeholder Engagement

• Serve as a key point of contact for internal partners (Risk, Finance, Legal, Technology, Operations) to ensure clarity on insurance requirements, data needs, and renewal milestones.
• Facilitate communication between internal teams and brokers/insurers, ensuring alignment and timely resolution of information gaps.

Analytical Support & Coverage Assessment

• Review exposure data, scenario analysis outputs, market intelligence, and benchmarking information to support coverage recommendations.
• Prepare coverage comparisons, renewal summaries, and other analytics to assist in program design decisions.
• Identify trends, gaps, and areas for optimization based on analysis.

Documentation, Reporting & Governance

• Prepare briefing materials, policy summaries, certificates, and renewal documentation for management review and governance forums.
• Maintain organized records of policies, endorsements, and key documents in alignment with internal controls.
• Support compliance with the Corporate Insurance Risk Framework and associated standards.

Skills & Qualifications

Required

• 3–6 years of experience in commercial insurance, corporate insurance management, brokerage, or underwriting.
• Solid understanding of major commercial insurance lines (e.g., D&O, E&O, Crime, Cyber, Property, Liability).
• Experience coordinating underwriting submissions or managing insurance renewals.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Strong analytical skills and comfort working with exposure data, scenario analysis, benchmarking, and broker analytics.
• Excellent written and verbal communication skills, with the ability to present technical information clearly.
• Proficiency with Excel, PowerPoint, and general data-handling tools.
• High attention to detail, sound judgment, and ability to maintain confidentiality.

Preferred

• Experience working in a large, complex organization, particularly in financial services.
• Experience interacting with senior stakeholders and external brokers/insurers.
• Knowledge of insurance program structures involving layered coverage, deductibles/retentions, and specialty markets (London/Bermuda).
• Professional designations (CIP, FCIP, CRM, RIBO, CPCU, or similar) are considered an asset.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement (Quebec only):

Sans Objet