Legal Claims Assistant II

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About The Role
We're looking for a
Legal Claims Assistant II
to join our growing team

What You'll Do Here

• Provide administrative support such as scheduling meetings, photocopying, drafting correspondence, preparing pleadings, creating and updating trial binders, etc.
• Implement an effective diary system to help manage the lawyer's practice
• Partner with assigned lawyers in managing workflow, scheduling appearances, monitoring calendars and meeting various deadlines
• Support clients to schedule appointments; exchange and obtain information and communicate case progress
• Review and manage documents with software programs, ensuring electronic filing is up to date
• Providing support to assistants, clerks, lawyers, and management
• Proficiency in dictation with a high degree of accuracy
• Update knowledge by participating in educational opportunities
• Accomplish organizational goals by living Intact's Success Factors

What You Bring To The Table

• College diploma from either a legal office administration or law clerk program, or any combination of equivalent education and experience
• Minimum of 3 to 5 years experience in the insurance defence litigation
• Advanced knowledge of Microsoft Office Suite
• Proficiency in technologies, tools, and software programs to optimize operational efficiency and decision making, including but not limited to iManage, Citrix, ACL, Nuance, Generative AI and the Microsoft Office package of programs
• Excellent attention to detail and proofreading skills
• Ability to prioritize and organize with a demonstrated disciplined approach to work
• Excellent communication, listening, interpersonal, and customer service skills
• Ability to work in a team or independently, exercise sound judgment and take initiative
• Demonstrate a disciplined approach to work
• Working knowledge of the Rules of Civil Procedure
• No Canadian work experience required however must be eligible to work in Canada

What We Offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.