Affiliate Specialist

Life at Bloom
Join the dynamic team at Bloom, an innovative digital agency with offices in Montreal and Toronto. Here, flexibility, employee well-being, and work-life balance are at the heart of our priorities.

For 18 years, we've been proud to be recognized as one of Canada's top employers. With over 75 passionate specialists, we help brands stand out online through a 360 marketing approach. Bloom offers a hybrid work model, and our interviews are held via video conference. Some roles may require in-person meetings

Our Ideal Candidate

If you are an affiliate marketing expert with at least 3 - 5 years of relevant professional experience who is driven to succeed and help medium-to-large companies grow, we would love to have you on our team Our ideal candidate preferably has agency experience as well.

Role Overview

The Affiliate Marketing Specialist plays a central role in developing, managing, and optimizing our affiliate program. This person is responsible for recruiting new affiliates, assessing their suitability, and monitoring their daily performance. They ensure that partners comply with internal policies by identifying and managing any violations. The specialist regularly analyzes the profitability of the program and its affiliates, while ensuring that all generated sales are legitimate and meet expectations. They are also responsible for testing various creatives and promotions to optimize overall program performance. This position requires strong attention to detail, excellent analytical skills, and the ability to collaborate effectively with both internal teams and external partners.

Key Responsibilities

• Review affiliate applications and approve or decline candidates for the program;
• Manage and respond to affiliate support tickets and inquiries;
• Manage affiliate relationships and activities on behalf of our clients, serving as their main point of contact to ensure alignment and success;
• Collaborate closely with clients to communicate program performance, opportunities, and optimizations;
• Research and recruit potential affiliates, implementing outreach and recruitment strategies;
• Monitor partner sales and commissions, while identifying fraudulent activities;
• Ensure partners comply with client branding guidelines and report any non-compliance;
• Upload creatives (banners, text ads, offers) to affiliate platforms;
• Track performance and prepare reports on key performance indicators (KPIs);
• Create, maintain, and provide templates, tracking links, and new creatives for affiliates;
• Develop performance forecasts (with support from the Affiliate Marketing Practice Lead, as needed);
• Produce monthly reports and communicate improvement opportunities to the client weekly.

Knowledge and Skill Requirements

• 3 to 5 years of experience in affiliate marketing;
• University degree in marketing, communications, management, business, or related field;
• Experience with affiliate platforms, preferably Rakuten and Impact;
• Experience with Shopify is a plus;
• Familiarity with tools such as SEMRush;
• Knowledge of influencer marketing is an advantage;
• Strong customer service skills – our affiliates are vital to Bloom's growth, and we aim to provide them with the best possible experience;
• Experience communicating with clients and presenting results and optimizations clearly;
• Willingness to learn and experiment with new marketing ideas;
• Experience working with complex Excel or Google Sheets files;
• High attention to detail;
• Strong analytical and problem-solving skills;
• Ability to independently manage accounts;
• Positive attitude and strong team collaboration skills;
• Excellent written and spoken English; French is a plus;
• Ability to handle confidential information with discretion.

At Bloom, We Offer

Benefits

• 4.5 days work week;
• Hybrid work model, which includes the flexibility to work from home, offering you a perfect blend of work-life balance and productivity;
• 3 weeks of vacation and 5 flex days;
• Agency closed between Christmas and New Years;
• Health and Dental Insurance;
• Access to telemedicine;
• (EAP) Employee Assistance Program;
• Deferred Profit Sharing Plan and Retirement Savings Plan;
• Flexibility to work from anywhere in the world for certain periods of time (some positions may require you to be present in the office, this benefit is available to full-time permanent Bloomers who meet the minimum requirements);
• Flexible work schedule;
• Virtual and in person team-building activities;
• Training and certifications;
• Recognition Awards Program: we give and receive points through our peer recognition platform, where you accumulate points towards your preferred reward or gift card;
• Office supplies for home office;
• Corporate discount on certain gym memberships;
• Corporate discounts on glasses, sunglasses, contacts and others.

Office Perks

• Offices in Montreal and Toronto, easily accessible by public transportation;
• Discounts of public transit with Opus & Cie;
• Free healthy snacks, coffee & tea;
• Collaborative workspace;
• In-office bike parking.

Thank You For Your Interest
We sincerely thank all candidates who apply, however only those selected for an interview will be contacted.
Bloom is an equal opportunity employer and commits to make any necessary disability-related accommodations, upon request, throughout the entirety of the recruitment and selection process.

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