Installation Manager

2 weeks ago

Halifax, Nova Scotia, Canada Lifestyle Home Products Full time US$85,000 - US$100,000
Installation Manager Job Summary:
Reporting to the Director, Operations (Retail), the Installation Manager is responsible for providing oversight and managing daily operations ensuring that quality control is maintained, capacity targets are met, and the installation crews are trained and engaged.

Why join our growing team: 

What's in it for you?

$85, 000 - $100,000 a year salary based on experience
Benefit plan after 3 month probation
Gas Card
Vehicle Allowance

Job Responsibilities:Lead, mentor, and develop crews for all lines of business, ensuring optimal performance;Develop and implement operational policies and procedures to improve efficiency;Prepare materials and supplies for installers to pick up daily;Review daily reports ensuring backlogs and service calls are prioritized;Ensure receivables are reviewed and collected;Manage rechecks/completed jobs, and update i360 accordingly;Monitor quality control, taking corrective action when necessary;Regular collaboration with other location managers and the Customer Care team;Identify operational challenges and develop solutions to enhance productivity;Responsible for overseeing the operational budget, controlling costs and optimize resource allocation;Work closely with operations and finance to ensure accurate reporting and forecasting;Present insights and recommendations to senior management;Other duties as assigned.Skill and experience:3+ Years Management ExperienceProficiency with computers and learning new software.Strong analytical and problem-solving skillsExperience in construction is an assetExcellent leadership, communication, and interpersonal skillsStrong customer service focusKnowledge of of industry regulations, best practices and health & safetyExperience with i360 an assetWorking Conditions:Full timeMay require some travel

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