Security-Switchboard Dispatcher

6 days ago

St Thomas, Ontario, Canada St. Thomas Elgin General Hospital Full time $45,000 - $70,000 per year

At STEGH, we are committed to providing exceptional patient care and improving the health of our community. Our Hospital is a dynamic environment where teamwork and compassion are at the forefront of everything we do.

WHAT YOU WILL BE DOING:

The Security Switchboard/Dispatcher is an integral member of the Security team. This role

is responsible for

answering and directing incoming telephone calls and responding to emergency code calls and alarms. As well, this role

is responsible for

all overhead paging services, parking lot(s) entry and exit gates, monitors

alarms

, provides visitor information, support to on-call Managers and responsible for

maintaining

call lists for clinical staff. They also

assist

with clerical duties as assigned to support departmental needs.

WHAT YOU MUST HAVE:

  • Post-Secondary education in an Emergency Services Communications, Emergency Responder, Emergency Telecommunications Program, Security or equivalent similar education or experience
  • Previous security dispatch experience, preferably one (1) year experience in a healthcare setting
  • Previous call taking/switchboard experience, preferably six (6) months' experience in healthcare dealing with high call volumes
  • Demonstrated problem solving, critical thinking, decision making, and conflict resolution skills and able to work through conflicts and differences in a respectful manner
  • Demonstrated customer service skills along with professional and informative attitude while interacting with the public, patients, employees and medical staff while working in a fast-paced, intense environment while remaining calm
  • Demonstrated knowledge and commitment to patient and staff safety
  • Ability to adapt and work within a constantly changing environment and within a multi-disciplinary team
  • Demonstrated working knowledge of computer software (Microsoft Office, Milestone, Simplex,

Elpas

, Amano Parking, Perspective, Cerner)
- Building service alarm knowledge (med gases, fire, med/fridge alarms, maintenance alarms)
- Demonstrated acceptable performance record in alignment with STEGH's Mission, Vision, Values and Code of Conduct
- Demonstrated ability to attend work on a regular basis

WHAT WE PREFER YOU TO HAVE:

  • Crucial Conversations training or willing to obtain

HOURS:

Must be able to meet the availability and non-availability requirements outlined in the OPSEU Service Collective Agreement.

WHAT'S IN IT FOR YOU?

  • Health Care of Ontario Pension Plan (HOOPP)
  • Full Time Status: Paid vacation and a comprehensive benefits plan
  • Part Time Status: Percentage of earnings in lieu of vacation/benefits
  • Training and development opportunities
  • Access to our Health and Wellness 360 Program

including an onsite social worker
- Yoga, stretching, mindfulness sessions, and much more
- Access to a walking track, exercise circuits and the hospital gym
- An opportunity to contribute to a compassionate, diverse, and talented workplace
- Be a part of a team environment where ideas for continuous improvement are encouraged and heard

Ready to Join the Team? Apply today

  • Security Guard

    6 days ago

    St. Thomas, Ontario, Canada St. Thomas Elgin General Hospital Full time $45,000 - $75,000 per year

    At STEGH, we are committed to providing exceptional patient care and improving the health of our community. Our Hospital is a dynamic environment where teamwork and compassion are at the forefront of everything we do.WHAT YOU WILL BE DOING:The Security Guard is an integral part of the Security team. This role provides a safe environment for our patients,...

  • delivery driver

    2 days ago

    St-Albert, Ontario, Canada La Fromagerie Cooperative St-Albert Inc Full time $35,000 - $54,000 per year

    Durée de l'emploi: PermanentLangue de travail: BilingueHeures de travail: 6 to 8 hours per weekEducation:Expérience:EducationSecondary (high) school graduation certificateor equivalent experienceWork site environmentMotor vehiclesCold/refrigeratedWork settingRural areaVarious locationsRelocation costs not covered by employerTasksOperate and drive...

  • Security Switchboard

    4 days ago

    St. Thomas, Canada St. Thomas Elgin General Hospital Full time

    **POSITION: Security/Switchboard - Dispatcher** **UNIT: Security** **STATUS: Regular Part Time** **SALARY: $23.42 - $24.59** : The Security Switchboard - Dispatcher is an integral member of the Security team. This role is responsible for answering and directing incoming telephone calls and responding to emergency code calls and alarms. As well, this role...

  • Security Switchboard/dispatcher

    2 days ago

    St. Thomas, Canada St. Thomas Elgin General Hospital Full time

    Employment Status: Full Time Department: Security Union: OPSEU - Service End Date: Aug 22, 2025 Job Code: 18902 - Pension - Dental Insurance - Disability Insurance - Health Insurance - Life Insurance **POSITION: Security/Switchboard Dispatcher** **UNIT: Security** **STATUS: Full Time** **SALARY: $26.46 - $26.72** At STEGH, we are committed to providing...

  • Security Switchboard/dispatcher

    2 days ago

    St. Thomas, Canada St. Thomas Elgin General Hospital Full time

    Employment Status: Regular Part Time Department: Security Union: OPSEU - Service End Date: Jun 27, 2025 Job Code: 17989 - Pension - Dental Insurance - Disability Insurance - Health Insurance - Life Insurance **POSITION: Security Switchboard/Dispatcher** **UNIT: Security** **STATUS: Regular Part Time** **SALARY: $26.46 - $26.72** At STEGH, we are...

  • Municipal Security Guard

    2 weeks ago

    St. Catharines, Canada Cantec Security Services Inc. Full time

    Are you looking to be a part of a fast-paced access control environment that offers experience in advanced training in Government level access control and mobile security? Join Our Team Today! Cantec Security is now hiring full-time Access Control and Mobile Vehicle Patrol Security Guards in the City of St. Catharines and Niagara Falls with flexible...

  • Dispatcher, Trucks

    2 weeks ago

    West St Paul, Canada NORTHERN PLAINS TRANSPORT Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 44 hours per week - Education: - Expérience: - **Education**: - Bachelor's degree - or equivalent experience - ** Work site environment**: - Canada - ** Work setting**: - Rural area - Repair and maintenance services - Transportation - Warehouse - Transportation -...

  • Dispatcher, Trucks

    4 days ago

    West St Paul, Canada NORTHERN PLAINS TRANSPORT Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience - ** Work site environment**: - Canada - ** Work setting**: - Rural area - Repair and maintenance services - Transportation - Warehouse - Transportation - road/rail/marine - Petroleum...

  • Logistics Co-ordinator

    6 days ago

    St. Thomas, Canada Wiebe Transport Full time

    This is an afternoon position working out of our St. Thomas office. **General Purpose** The Logistics Coordinator is responsible for all activities required to maintain the efficient flow of freight to achieve maximum customer satisfaction in the most profitable manner. The Logistic Coordinator will provide direction to the driver’s activity on a...

  • Truck Driver

    1 week ago

    St. Thomas, Canada Million Miles Logistics Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Work site environment**: - Dusty **Tasks**: - Calculate fixed assets and depreciation - Calculate the cost of truck repairs and new parts if needed - Plan or adjust routes based on...

  • Truck Driver

    6 days ago

    St. Thomas, Canada Million Miles Logistics Inc. Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work site environment**: - Dusty **Tasks**: - Calculate fixed assets and depreciation - Calculate the cost of truck repairs and new parts if needed - Plan or adjust...

  • Alarm Monitoring Station Operator/dispatcher

    2 weeks ago

    St. Catharines, Canada Fire Monitoring of Canada Inc. Full time

    Fire Monitoring of Canada Inc. is a full-service ULC-listed monitoring company, specializing in the monitoring of premises required to have their fire alarm and sprinkler system monitored under their applicable Codes and Standards. Monitoring and servicing customers throughout Ontario, FMC also provides custom-designed and installed security solutions to...