Human Resources Support Assistant

Posting Number

Posting Number

SS0649

Position Information

Division

Human Resources & Organizational Development

Department

Human Resources

Supervisor Title

HR Advisor, Systems & Employee Services

Location

Comox Valley(CV)

Posting Type

Internal/External Posting

Position Status

Temporary

If Others, please specify

Desired Start Date

01/05/2026

Position End Date (if temporary)

05/01/2026

Weekly work schedule (please indicate the start and end times for each day of work)

Hours to be determined between Monday and Friday

%

20

Pay Grade

Interim G: $ $31.23

Position Summary

Reporting to the HR Advisor, Systems & Employee Services, the Human Resources Support Assistant (HRSA) is assigned responsibilities supporting the entry of leave and related administrative tasks. The HRSA's supports employee inquiries and maintains compliance with North Island College policies and regulations.

Position Competencies

• Job Knowledge
• Judgment
• Teamwork
• Planning & Organization
• Customer Service Excellence
• Communication & Interpersonal Skills

Duties & Responsibilities

Working as part of the Human Resources department the Human Resources Support Assistant will:

1. Under the guidance of the HR Advisor, Systems & Employee Services, will assist in triaging the HR Service Desk tickets to the HR team to ensure actions are addressed within specified timeframes based on Human Resources and Payroll deadlines.

2. Responsible for accurate data entries in HRIS and applicable corresponding spreadsheets for leave modules.

3. Ensure appropriate and accurate entries and reconciliations are made in HRIS with applicable spreadsheets, of salary, benefits, status, union information, seniority and increments, etc.

4. Establish effective liaison and coordination with Payroll and other staff as required.

5. Provides accurate, efficient and service-oriented responses to all requests for information from departments, unions, external agencies, applicants and others as appropriate.

6. Participates in various aspects of system-related projects in close collaboration with Supervisor and Payroll staff as applicable.

7. Responsible for maintaining all relevant filing systems within the guidelines of the Freedom of Information and Protection of Privacy Act.

8. Provides backfill to the Human Resources Associate as required.

9. Other duties as required by the HR Advisors

Required Education & Experience

1. Business Administration Diploma with courses in Human Resource Management.
2. Minimum two-year administrative experience including payroll and/or human resources within a unionized environment

Required Knowledge Skills & Abilities

1. Excellent organizational and time management skills with the ability to plan and prioritize tasks, and efficiently meet deadlines.
2. Intermediate proficiency with MS Office – Word and Excel
3. Experience using a large database system an asset.
4. Strong attention to detail and accurate data entry skills.
5. Excellent analytical and problem solving skills.
6. Ability to adapt to a changing work environment.
7. Ability to positively contribute in a team environment, as well as use initiative and work independently.
8. Excellent oral and written communication skills.
9. Proven customer service skills and the ability to interact with people with tact and diplomacy.

Special Instructions to Applicant

Please scan copies of your transcripts into one document for attachment. If your transcripts are not available at the time of application, please attach a letter or certificate of confirmation from the educational institution.

Posting Detail Information

Posting Open Date

12/04/2025

Posting Close Date

12/11/2025

Open Until Filled